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Verizon Business Services

3.5

About this business

Location details

5207 Brodie Ln STE 400, Sunset Valley, TX 78745, Sunset Valley, TX, 78745, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.58 reviews
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UGin McGenie's profile image
UGin McGenie 
6 months ago

I visited the Verizon store at 5207 Brodie Ln, Sunset Valley, TX to transfer my second line from an old iPhone to a new one. What should have been a simple process turned into a disaster. Several employees, including the manager, worked on it. Instead of solving the issue, they deleted the eSIM from my old phone and never activated it on the new device. Now I no longer have access to this number, yet it still shows on my Verizon account and I am expected to keep paying for it. I was simply handed a support phone number and l... read more

Antonio Damian's profile image
Antonio Damian 
6 months ago

Chris the manager, made sure that Verizon lost a 3 year paying customer, after .y experience at this store, I will be taking my hard earned money elsewhere. Verizon can thank Chris from Saturday morning shift today for my leaving the company 

Humbele Queveso Lahera's profile image
Humbele Queveso Lahera 
10 months ago
Charlie Camp's profile image
Charlie Camp 
a year ago

Very good experience - Sam helped get a promotional offer in addition to some adjustments, and I was able to replace my lost phone with a new one and reduce my monthly bill by $25. Then when I took it home, I got locked out while trying to activate. I came back to get help fixing it, then Sam and the manager Angel were both amazing - they worked with technical support and then helped me get it activated, despite being very busy and it taking a decent amount of effort to solve (I locked my account after messing up my activati... read more

warren mack's profile image
warren mack 
2 years ago

Hello Austin TX, I hope you are all enjoying the evening. I came to this Verizon Store because....the Assistant Manager Angel. I met him at the Verizon store on 5th street. He was transferred, so I have no choice but To Alternate from the 2 stores. I can only speak for myself but, every employee I've encountered has treated me so good that; As Long As I'm In Austin TX....they have my ("business & loyalty.") It's something about aging & people going beyond what's offered. I Thank God For The Decades I'm still able to enjoy. I... read more

Frequently asked questions about Verizon Business Services

How is Verizon Business Services rated?

Verizon Business Services has a 3.5 star rating with 8 reviews. 

When is Verizon Business Services open?

Verizon Business Services is open now. It will close at 7:00 p.m. 

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