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5207 Brodie Ln STE 400, Sunset Valley, TX 78745, Sunset Valley, TX, 78745, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I visited the Verizon store at 5207 Brodie Ln, Sunset Valley, TX to transfer my second line from an old iPhone to a new one. What should have been a simple process turned into a disaster. Several employees, including the manager, worked on it. Instead of solving the issue, they deleted the eSIM from my old phone and never activated it on the new device. Now I no longer have access to this number, yet it still shows on my Verizon account and I am expected to keep paying for it. I was simply handed a support phone number and l... read more
Chris the manager, made sure that Verizon lost a 3 year paying customer, after .y experience at this store, I will be taking my hard earned money elsewhere. Verizon can thank Chris from Saturday morning shift today for my leaving the company
Very good experience - Sam helped get a promotional offer in addition to some adjustments, and I was able to replace my lost phone with a new one and reduce my monthly bill by $25. Then when I took it home, I got locked out while trying to activate. I came back to get help fixing it, then Sam and the manager Angel were both amazing - they worked with technical support and then helped me get it activated, despite being very busy and it taking a decent amount of effort to solve (I locked my account after messing up my activati... read more
Hello Austin TX, I hope you are all enjoying the evening. I came to this Verizon Store because....the Assistant Manager Angel. I met him at the Verizon store on 5th street. He was transferred, so I have no choice but To Alternate from the 2 stores. I can only speak for myself but, every employee I've encountered has treated me so good that; As Long As I'm In Austin TX....they have my ("business & loyalty.") It's something about aging & people going beyond what's offered. I Thank God For The Decades I'm still able to enjoy. I... read more
Verizon Business Services has a 3.5 star rating with 8 reviews.
Verizon Business Services is open now. It will close at 7:00 p.m.
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