Verizon Business Services

John Lillywhite 

on Google

2 months ago

Honestly, I don't believe I've ever experienced such a lack of customer service and ineptitude as I had when I stepped into this Verizon store. Initially ignored, I had to make it known by making serious eye contact with the store manager that I was taking up space in their store before I was acknowledged. Then, I was greeted by an agent who knew far less about the products than I did. I waited for her to do whatever she was doing before I finally listened to my intuition and got the heck out of there. I recently had a signi... read more

Samantha Yazzie 

on Google

4 months ago

I went to get a new phone. It was busy at the time I went in so I just looked around the store. Nobody came up to me to ask if I've been help. I waited 20 min and another person came in. Then they got attended too and got checked in and they still didn't see me and another couple came in and they got welcomed in. So point is they don't have any customer service. 

Cherie Raeth 

on Google

11 months ago

Switched my phone numbers over to my fiancé‘s plan. They they did an excellent job helping us. 

Diane Milke 

on Google

11 months ago

My previous review of only 1 star was an error that I was unable to edit. My recent experience at your Desert Ridge location was the best ever. Ingrid the store manager was incredibly helpful in resolving a glitch on my S22 Samsung. I had gone to the 3rd party Verizon store where I originally purchased my phone and was treated very poorly. Ingrid at Desert Ridge knew exactly how to restore the the microphone which had vanished during the recent update. Kudos to Ingrid for excellent customer service. I will only use this corp... read more

Ondrea 

on Google

a year ago

Badger was amazingly helpful! I was kind of needy and was at the store all day. He was patient professional and fixed all my problems!