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Experience unparalleled connectivity with Verizon Business. Our reliable 5G network ensures your business stays connected faster & more efficiently than ever before. Discover the latest 5G smartphones including the new iPhone 15, Google Pixel 8, & the Samsung Galaxy S23. Visit the Verizon business store in Allen or for an added convenience shop online. We offer in-store pickup, free 2-day shipping, express lockers, or same-day delivery options in select areas. Schedule your in-store appointment today or visit our website to ... read more
190 E Stacy Rd #4030, Allen, TX 75002, Allen, TX, 75002, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 7:00 p.m. | |
Tue | 10:00 a.m. to 7:00 p.m. | |
Wed | 10:00 a.m. to 7:00 p.m. | |
Thu | 10:00 a.m. to 7:00 p.m. | |
Fri | 10:00 a.m. to 7:00 p.m. | |
Sat | 10:00 a.m. to 7:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
Very upset with the service and frustrated currently. I have multiple accounts with Verizon. We are currently customer for over 16 years with wireless, business and Verizon connect. My son’s phone has an issue currently with cellular service because of an automatic update. I called tech support yesterday and it took almost 5 hours to resolve the issue. Today he woke up and the update triggered it again. I called in again and after 4 agents and 2 dropped calls or hang ups, they did NOT help us. I am really disappointed.
The customer service is poor, and the staff didn’t seem helpful at all—they gave the impression they just wanted us to leave the store. This is supposed to be a Business Services location, and when I spoke with Verizon customer care earlier, they told me most services should be handled here. However, that didn’t seem to be the case. We ended up having to call customer care again and got things done over the phone instead. Overall, a frustrating visit and not what I expected from a business services location.
Staff are very slow and not friendly. It feels like you are unwanted there
Verizon Business Services has a 2.5 star rating with 6 reviews.
Verizon Business Services is closed now. It will open at 10:00 a.m.
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