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Verizon Business Services
- Business Consulting
- Laguna Niguel, CA
About this business
Location details
27040 Alicia Pkwy, Laguna Niguel, CA 92677, Laguna Niguel, CA, 92677, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
They no longer offer any tech services. Buying 2 new phones on line took over 2 hours using chat. Order was delivered wrong. Returned an item I didn't order to the store, they couldn't take it. I had to call Verizon, from the store, only to get a poor English speaker who gave me wring information. Service was terriable. Return process a big inconvenience. Home back up failed repeatedly. Calling for help isn't helpful.
Very bad customer service and almost hostile. I waisted more than 1/2 hour trying to ask a question. The older gentleman did not qualify my question and just told me to go use the app. I had to come back and ask him to show me the configuration to be changed in my app. It took him few min to figure out and he said just use this tab. Again after few min I couldn’t see the option and had to wait for another guy to help me. His answer to my frustration was “calm down “. Like I’m a 2 year old. That was very rude since I was very... read more
Arshia was amazing with Meta demo!! Loved it, got glasses immediately Super excited to try on!!!
One of the most disappointing experiences ever with a business. Please take your business to a different store. As you will see that all my reviews of other business are very positive. Believe me, please don't do any business with this Verizon.
Easily the worst Verizon store i have ever been to. Their manager is the most incompetent store leader whonis incapable of understanding what is being asked of him. Its almost like he doesn't understand English. They are unwilling to help current customers who cant rectify issues that Verizon customer support cant fix over the phone. The manage said - "We are focusing on sales and will not help customers with any technical problems"... sales are important, customer service is not an option??? I am absolutely leaving Verizon ... read more
Frequently asked questions about Verizon Business Services
How is Verizon Business Services rated?
Verizon Business Services has a 2.7 star rating with 24 reviews.
When is Verizon Business Services open?
Verizon Business Services is open now. It will close at 8:00 p.m.
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