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2035 N Central Expy STE 620, McKinney, TX 75070, McKinney, TX, 75070, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I've gone to this Verizon store recently to get assistance with changing my plans to help lower cost of bill. I've been a loyal customer for 17 years. My most recent experience was terrible. I was told I had to do it myself. Manage my own account. I requested assistance to make sure I don't mess up my plan and to understand prorations if any. I was told by the guy attending me I can make all these changes myself on the app. I told him him I was there to be assisted due to not knowing or understanding what plans were availabl... read more
Chris and Mani in Princeton gave the absolute best service. They went out of their way to help us find the best solution for the issue we were having, thank you!!
If there was a -0 for customer service, I would have given them one. Now let me not start off attacking company policies but this was by far the the craziest thing.. Verizon set me up an in-store pickup, when I told the rep on phone my issue, ( my wallet was stolen and the only ID had was expired) …Of course a different when I got there and I understand policy it what I want expect is poor customer service.. Sarah: Oh there is nothing we can do you have to call Verizon and cancel your order and have them reprocess … Me: Okay... read more
Very good customer service
Verizon Business Services has a 3.3 star rating with 6 reviews.
Verizon Business Services is closed now. It will open tomorrow at 9:00 a.m.
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