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Verizon Business Services

3.8

About this business

Location details

2330 Preston Rd Suite 500, Frisco, TX 75034, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.810 reviews
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Highlighted review
Sakshat Bhattarai's profile image
Sakshat Bhattarai 
a month ago

Really bad experience. I had an issue with my account and called customer service multiple times. On the last call, they said to go to the store and the issue can be resolved there. Went in and met an agent but was not helpful. He just said he couldn’t do things or he didn’t know. What’s the point of the store then? Very conflicting information from the customer service in the phone and the agent at the store, right at the same time with the agent on the phone with customer service!!! Verizon needs to get that in order. Can’... read more

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Andrew Thill's profile image
Andrew Thill 
2 months ago

Manny was great to work with. He was providing best quality of service. 

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Srikanth Srik's profile image
Srikanth Srik 
3 months ago

Agent ❌ supervisor ✅ Asked for prints for closed account. Agent was not polite. Manager is very nice person. Customer can always come back if you treat them well. 

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Holy GrailTrading's profile image
Holy GrailTrading 
6 months ago

Man oh man what an embarrassing & horrific customer experience I had with this Verizon location tonight. Let me start off by saying that I have been a Verizon customer for 12 years, and have been going to THIS specific location EXCLUSIVELY for 12 years. I had to literally convince my friend to come to Verizon with me today and join my current plan. I told her Verizon is the best, and that this location is especially great at customer service. I walked in to the store at 6:00 PM Saturday(9/20), hoping to add a new line from A... read more

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Richard Houghton's profile image
Richard Houghton 
11 months ago

Diego and Pedro were so helpful. Thank you! 

Frequently asked questions about Verizon Business Services

How is Verizon Business Services rated?

Verizon Business Services has a 3.8 star rating with 10 reviews. 

When is Verizon Business Services open?

Verizon Business Services is closed now. It will open at 11:00 a.m. 

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