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10203 W Grand Pkwy S Suite 105, Richmond, TX 77407, Richmond, TX, 77407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I had a very disappointing experience at the Verizon store. I visited the store due to an issue, but the sales associate behaved very rudely. He told me that since I had returned my device, I was no longer a Verizon customer and that no help could be provided. He asked me to call customer care There was also a female associate named Angie who behaved extremely rudely with customers. When I asked for an email address to submit a complaint, she refused to provide it and said it was against their policy to share any details, He... read more
The establishment was clean, and tidy. We were greeted at the door by Luis who has exceptional customer service and excellent knowledge about Verizon and the phones they sell. They were honest and transparent during the transaction and I would definitely go back again. He wasn’t pushy about the promos or other extra things Verizon offers, like other reps I’ve interacted with. He was kind, knowledgeable, and friendly.
The gentleman named Luis that helped me get a new phone and data transfer was straight to the point and helped me get what i wanted very quickly, very satisfied with the customer service!
We went in to get a new phone and Luis who helped us was very professional, knowledgeable and went above and beyond to explain everything to us. Get Luis to help you on your next visit! Thank you for your help! Satisfied customer!
Wish no star was an option. If you like people walking away from you while you are talking to them, treating you like the help, and being unhelpful….. this is the store for you. Heavier set Older gentleman with glasses, grey hair and grey beard….. definitely takes ice cream from children while not working at Verizon.
Verizon Business Services has a 3.1 star rating with 8 reviews.
Verizon Business Services is closed now. It will open tomorrow at 10:00 a.m.
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