Verizon Business Services

Mark 

on Google

2 months ago

Verizon is a house of vipers. Both over the phone and in person, the company has become too big to care - they act as if their unethical behavior is irrelevant, that they are bullet proof. I am out thousands of dollars because of an employee’s mistake. Verizon shrugs its shoulders - an associate at the store said the manager was afraid she would get into trouble if anyone of her bosses found out. Then there is the online sales department. Just don’t. Walk away, go somewhere (anywhere) but Verizon. Buyer beware! 

Tony Nguyen 

on Google

3 months ago

Formal Complaint Regarding Poor Customer Service and Unresolved Issues I have been a loyal customer for over three years, but my recent experience has been extremely disappointing and unacceptable. The level of customer service I received was the worst I’ve encountered to date. Not only have I experienced an increase in dropped calls and poor voice quality—often robotic or distorted—but the lack of support when attempting to resolve these issues has been even more frustrating. When I contacted customer service, I was given i... read more

Troy Horstman 

on Google

2 years ago

Verizon treats their business customers like dirt. If you are a teenager with your first cell phone you will probably be treated much better than a business customer. Whenever a business customer calls for support they usually told that they are unable to because they’re a business customer. They have to call back between 9 AM and 5 PM Monday through Friday if they can’t even hope to get any support at all. The TalkOne services are terrible. Unlike Verizon T-Mobile really prioritizes their business customers. You would expec... read more