This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
6432 Springfield Plaza, Springfield, VA 22150, Springfield, VA, 22150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Out of all the Verizon stores in the area, this one is easily the best. I didn't catch the name of the gentleman who helped us, but he was fantastic—incredibly experienced and genuinely caring. Most importantly, we were in and out in under 20 minutes, which has to be a new record!
Divan was wonderful, very helpful. Divan was in a Verizon contractor branch in Fairfax, not in the Verizon office in Springfield Branch. The Springfield Branch was shockingly poor service.
The customer service representative didn't even look at me while I was explaining what I needed. He was doing something on his tablet. He said thst he couldn't help me with my issue & I needed to call Verizon Customer Service. I felt disregarded because he didn't make eye contact because he was "too busy" on his tablet. I've been in customer service for over 25 years so I just think it was unprofessional.
Verizon Business Services has a 4 star rating with 3 reviews.
Verizon Business Services is closed now. It will open at 10:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com