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1815 N Pointe Dr, Durham, NC 27705, Durham, NC, 27705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Very poor and rude associates. You walk in and no one greets you or tells you someone will be with you. Verizon Business support instructed me to come here to provide documents as proof of my business. The gentleman who met me was more than rude, would not assist me, and basically told me to go elsewhere because he could not help me. He made me feel like Verizon did not care, and he seriously misrepresented the entire company.
Last week my phone stopped working. I came to this store to replace it and Justin was incredibly helpful and kind. He walked me through different possible upgrade options, and also walked my plan manager through adjusting our plan over the phone. He was patient the entire time. I was able to replace my phone and set it up in the store. I highly recommend this store.
The customer service that I received from Boda was above expectations. He gave Starbucks or Chick-fil-A type of service. He made sure I understood my plan, straightened out the mess that the call center had made, and even got me to get the home internet 🤣 I was ready to go to another service when he told me that they were misleading about being able to use my own phone, but he got me a deal on a better up to date one and also followed up to make sure everything went through. I greatly appreciate him and the service he provi... read more
employee was unfriendly bordering rude not helpful wont be back there to have him wait on us
Manager refused to help us while he sat in the back on his phone. Waited an hour until he finally told us the online deal would be better, after refusing to look online for the first hour that we waited. Was incredibly rude and unhelpful. Do not recommend.
Verizon Business Services has a 2.1 star rating with 7 reviews.
Verizon Business Services is closed now. It will open tomorrow at 10:00 a.m.
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