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Verizon Authorized Retailer - Wireless Zone

4.8

About this business

As a Verizon Authorized Retailer, Wireless Zone combines the power of Verizon with the dedication of a local business to our customers. We exclusively provide Verizon products and services including Verizon Unlimited, Family and Single Device plans, No Contract plans, International Services, Business plans, Total Mobile Protection, device activations, upgrades and more. Visit us for competitive prices on today's most popular phones, tablets, connected devices, and accessories. Get the latest deals from Apple, Samsung, Google... read more

Location details

43 Main Street, North Adams, MA, 01247, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.8585 reviews
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John Carvalho's profile image
John Carvalho 
recommend  Recommended
2 years ago

went there on Friday 10/7/2022. I wanted to switch to verizon from At&t and I was there for a few hours because it took a while. The workers were very nice and was able to chat with them while waiting. 

Paul Moriarty's profile image
Paul Moriarty 
recommend  Recommended
2 years ago

My wife and I decided it was time to start looking for new cell phones and decided to go to the Wireless Zone just to look, ask questions and get an idea of what's out there. The last time we bought cell phones (at a different store) was not a pleasant experience and that store ended up with one of the most negative reviews I've ever written. At the Wireless Zone, however, Allison was AMAZING! She took time to find out the kind of phone we'd been using, compare it to wh… See more 

TJ Morandi's profile image
TJ Morandi 
2 years ago

how can you be a "store" and not have a single phone in stock? workers are also extremely rude. highly recommend not even bother trying this so called "store" 

Crystal J. Reardon's profile image
Crystal J. Reardon 
4 years ago

I messaged them to ask for help for a product and felt completely shamed because I didn't shop local. There store is almost an hour away. I had purchased a phone from them before and had specific reasons for not wanting to purchase through them and they didn't hesitate to judge right away. I could have returned my devices to where I got them and went and purchased them there but I don't believe I will after this. 

Bonnie Sunn's profile image
Bonnie Sunn 
recommend  Recommended
6 years ago

I have learned my lesson! From now on I will only buy a phone from our local Verizon store. Forget the third party sellers who save you a few bucks upfront, but have little training or knowledge of the products or services.The people at WZ are polite, very knowledgeable and helpful. Much less stressful than having to call an out of state Verizon customer service number for help repeatedly, and still being confused after. I received the help I needed quickly, and honest advice for all of my many questions at the North Adams W... read more

Paula Markland's profile image
Paula Markland 
6 years ago

Went there this morning with an IPhone that would not get cellular service after an IOS upgrade. After about 20 minutes trying to fix a problem that Apple caused she got me up and running again. No charge and great service!! Would recommend them without hesitation! 

Scarlett Buck's profile image
Scarlett Buck 
7 years ago

So Amazing! So helpful!! This is the ONLY place to buy a phone or tablet! Free wireless workshop every Wednesday!! You will understand your phone and always have support!!! 

Chris Perin Jr.'s profile image
Chris Perin Jr. 
7 years ago
Beth Bator's profile image
Beth Bator 
8 years ago

Excellent service two days in a row!!!! Thank you so much Brett for taking your time with us on both days!!!! Excellent customer service!!!! 

Frequently asked questions about Verizon Authorized Retailer - Wireless Zone

How is Verizon Authorized Retailer - Wireless Zone rated?

Verizon Authorized Retailer - Wireless Zone has a 4.8 star rating with 585 reviews. 

When is Verizon Authorized Retailer - Wireless Zone open?

Verizon Authorized Retailer - Wireless Zone is closed now. It will open at 9:00 a.m. 

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