This profile has been claimed by the business owner or representative.
4325 Vine St, Suite 20, Hays, KS, 67601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
What an amazing experience! Tony was awesome! Went in to activate a phone and literally walked out a better plan and more bang for my buck! Very happy customer thank you Tony!!
Despite the fact that I was a bit irritated when I came in to the store, Thomas turned my experience around and made the sale a very pleasant experience. He has excellent customer service skills.
Always amazing to shop here, staff are kind and help to best of their ability.
My family has been loyal Verizon customers for generations. Like longer than I’ve even been alive. Today my grandma went into this store for help with her iPhone. Instead of offering real assistance, the employee insisted she needed a brand-new phone and claimed nothing else could be done. Thankfully, my mom had her go to the other Verizon location in town. There, an employee simply performed a reset and the phone worked perfectly again. No new phone needed. (We had already walked her through that step over the phone and as... read more
Not one to leave a bad review, but Thomas has horrendous customer service. He was less than helpful and acted annoyed to have anyone in the store. He was completely rude and short to me and the customer in front of me. With an attitude like that you shouldn’t be in customer service. Do better.
Verizon Authorized Retailer - Victra has a 4.8 star rating with 388 reviews.
Verizon Authorized Retailer - Victra is closed now. It will open tomorrow at 10:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com