Verizon Authorized Retailer - Victra's cover image

This profile has been claimed by the business owner or representative.

Verizon Authorized Retailer - Victra

4.8

About this business

Location details

4325 Vine St, Suite 20, Hays, KS, 67601, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.8388 reviews
Select a rating
Slimpiknz !'s profile image
Slimpiknz ! 
a month ago

What an amazing experience! Tony was awesome! Went in to activate a phone and literally walked out a better plan and more bang for my buck! Very happy customer thank you Tony!! 

AGoodBiteDogBakery's profile image
AGoodBiteDogBakery 
a month ago

Despite the fact that I was a bit irritated when I came in to the store, Thomas turned my experience around and made the sale a very pleasant experience. He has excellent customer service skills. 

Meghan Epke's profile image
Meghan Epke 
2 months ago

Always amazing to shop here, staff are kind and help to best of their ability. 

Aubrey Sanderson's profile image
Aubrey Sanderson 
6 months ago

My family has been loyal Verizon customers for generations. Like longer than I’ve even been alive. Today my grandma went into this store for help with her iPhone. Instead of offering real assistance, the employee insisted she needed a brand-new phone and claimed nothing else could be done. Thankfully, my mom had her go to the other Verizon location in town. There, an employee simply performed a reset and the phone worked perfectly again. No new phone needed. (We had already walked her through that step over the phone and as... read more

Emma Scofield's profile image
Emma Scofield 
9 months ago

Not one to leave a bad review, but Thomas has horrendous customer service. He was less than helpful and acted annoyed to have anyone in the store. He was completely rude and short to me and the customer in front of me. With an attitude like that you shouldn’t be in customer service. Do better. 

Frequently asked questions about Verizon Authorized Retailer - Victra

How is Verizon Authorized Retailer - Victra rated?

Verizon Authorized Retailer - Victra has a 4.8 star rating with 388 reviews. 

When is Verizon Authorized Retailer - Victra open?

Verizon Authorized Retailer - Victra is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com