This profile has been claimed by the business owner or representative.
Verizon Authorized Retailer - Victra
- Mobile Phones
- Hays, KS
About this business
Victra is the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Location details
4325 Vine St, Suite 20, Hays, KS, 67601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
My family has been loyal Verizon customers for generations. Like longer than I’ve even been alive. Today my grandma went into this store for help with her iPhone. Instead of offering real assistance, the employee insisted she needed a brand-new phone and claimed nothing else could be done. Thankfully, my mom had her go to the other Verizon location in town. There, an employee simply performed a reset and the phone worked perfectly again. No new phone needed. (We had already walked her through that step over the phone and as... read more
Not one to leave a bad review, but Thomas has horrendous customer service. He was less than helpful and acted annoyed to have anyone in the store. He was completely rude and short to me and the customer in front of me. With an attitude like that you shouldn’t be in customer service. Do better.
Thomas and Tony are great to work with. Professional, Knowledgeable, and Super Cool. Thanks Tomas is a great manager that has taught Tony well.
I had an excellent experience! They were incredibly helpful and professional! Highly recommend Thomas for anyone needing assistance!
Course they help find us are upgrades we needed. The process went smoothly and quickly done.
Frequently asked questions about Verizon Authorized Retailer - Victra
How is Verizon Authorized Retailer - Victra rated?
Verizon Authorized Retailer - Victra has a 4.8 star rating with 375 reviews.
When is Verizon Authorized Retailer - Victra open?
Verizon Authorized Retailer - Victra is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com