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Visit our store at Cypress for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
26036 US-290 Suite 100, Cypress, TX 77429, Cypress, TX, 77429, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
They have terrible customer service. Don’t waste your time and money on this location.
Very bad customer service in here I’m not recommend this place one day before very nice the day after very rude person
Only rating 5 stars for the service received by a younger gentleman and Jason. Came to the store to help my mom transfer her service from my siblings Verizon account to mine. Wanted to come in person because it’s nice to be able to have a real human offer assistance. We were told by one employee that needed to call a specific number and that they would get it completed for us over the phone. We called the number and stepped into my car since my mother and I do not live together and she needed help with the transfer. Got to a... read more
Poor customer service. Store didn’t apply the actual offer when I traded in my old device. Didn’t explain or advise what offers were available.
Close this place down ASAP!! Despite reading reviews I still gave this place a chance because it’s closer to me but after 2 different visits here and the Customer service was the worse I’ve seen at a Verizon store and I’ve been a customer since Alltel. The reps have no training in professionalism or social skills I was told today 6/30/2025 I could’ve save the rep time if I would’ve did everything in my app at home no need to come in for non emergency things waste their time when people are here to buy.Said that since I lost ... read more
Verizon has a 3.5 star rating with 314 reviews.
Verizon is open now. It will close at 6:00 p.m.
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