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Verizon
- Mobile Phones
- Gilbert, AZ
About this business
Visit our store at Gilbert for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
4770 E Ray Rd Ste 103, Gilbert, AZ 85296, Gilbert, AZ, 85296, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Terrible experience. Google says they are open til 7, but apparently they close at 6. We were inside at 6 but stepped outside to meet our son who had just arrived, and they would not let us back in. Employees were extremely rude. We’ve been Verizon customers for many years and this was very disappointing. We’ll definitely be back escalating this further through customer service. 👎
I agree! James deserves a raise! Initially, we went to the Verizon Store on Val Vista and Baseline, but the customer service there was TERRIBLE!!! They didn’t listen to my needs, concerns or what I was looking for. They were only concerned with trying to upsell me to the most expensive products and insisted that was all they offered. So we walked out and ended up, thankfully, meeting James Chapman at this Verizon store. He was absolutely INCREDIBLE to work with!!! He was so kind and genuinely listened to my needs and concern... read more
Alma and Estevan helped me out with a phone upgrade and then let me know about a promotion that was much needed and appreciated for myself and children. Alma is the sweetest and explained everything. Estevan is the manager who went above and beyond in taking care of all the details that this switch and upgrade entailed. He also reached out to me personally to make sure I could come in at a time convenient for me to finalize it since I had a lot going on and couldn’t finish the setup the initial day. I was truly blown away by... read more
The sales associate was forceful with his sale and needs to find a job not in sales.
Having issues? Use the my Verizon app and chat with those people they actually help. What a joke for customer service here. Cody was not very helpful today I had to get my issue resolved in store over the phone. He wouldn't help make calls and get info. Instead gave me the numbers and said I can call. I see why the rating here isn't great. I've considered switching to AT&T or T Mobile for a bit now from the constant issues im having with this company as a whole. This whole interaction today has me in the search in what carri... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.4 star rating with 75 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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