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Verizon

3.5

About this business

Visit our store at Gilbert for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

4770 E Ray Rd Ste 103, Gilbert, AZ 85296, Gilbert, AZ, 85296, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.574 reviews
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Kimberley's profile image
Kimberley 
on Google
a week ago

I agree! James deserves a raise! Initially, we went to the Verizon Store on Val Vista and Baseline, but the customer service there was TERRIBLE!!! They didn’t listen to my needs, concerns or what I was looking for. They were only concerned with trying to upsell me to the most expensive products and insisted that was all they offered. So we walked out and ended up, thankfully, meeting James Chapman at this Verizon store. He was absolutely INCREDIBLE to work with!!! He was so kind and genuinely listened to my needs and concern... read more

Kasha O's profile image
Kasha O 
on Google
2 weeks ago

Alma and Estevan helped me out with a phone upgrade and then let me know about a promotion that was much needed and appreciated for myself and children. Alma is the sweetest and explained everything. Estevan is the manager who went above and beyond in taking care of all the details that this switch and upgrade entailed. He also reached out to me personally to make sure I could come in at a time convenient for me to finalize it since I had a lot going on and couldn’t finish the setup the initial day. I was truly blown away by... read more

James Pearson's profile image
James Pearson 
on Google
2 weeks ago

The sales associate was forceful with his sale and needs to find a job not in sales. 

Rodney Peters's profile image
Rodney Peters 
on Google
a month ago

Having issues? Use the my Verizon app and chat with those people they actually help. What a joke for customer service here. Cody was not very helpful today I had to get my issue resolved in store over the phone. He wouldn't help make calls and get info. Instead gave me the numbers and said I can call. I see why the rating here isn't great. I've considered switching to AT&T or T Mobile for a bit now from the constant issues im having with this company as a whole. This whole interaction today has me in the search in what carri... read more

Adam marquez's profile image
Adam marquez 
on Google
a month ago

Drove far to make it here on time at 6:30 They close at seven, but when I came in the doors were shuttered 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 74 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 9:00 a.m. 

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