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Verizon
- Mobile Phones
- Mooresville, NC
About this business
Location details
467 River Hwy, Mooresville, NC 28117, Mooresville, NC, 28117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
This review is specifically for Shannon at this store. I’ve been a Verizon customer for 25 years. I bought a new phone and had multiple issues with the new phone and transferring the data from the old phone. After 36 hours of frustrating lack of service via chat, 611, and support tickets, I made an appointment at the store. From the moment I walked in, Shannon was knowledgeable, helpful, calming, and patient. He resolved all issues, answered many questions along the way, and made sure I didn’t leave until I was completely co... read more
Go to a different Verizon if you can. Terrible customer service. Salesperson was rude and talked down to me.
Ridiculous! I get an email telling me my order is ready for pick up. Not even 24 hrs later it says it was canceled for non pick up. For reference, I got the email about my order being ready for pick up at 2:30pm on 9/30. At 4:10am on 10/1 I got an email saying it was canceled because I didn't pick it up by 10/1. Then it shows the order was reprocessed for store pick up. I show up at the store and there is no order and they don't even have the phone! The store tells me I have to call customer service because there is nothing ... read more
If I could give 0 stars I would customer service suck no one wants to listen to ai. They raise their prices every month and do not follow their discounted phones for switching to them but they are good at price gouging their customers. Nothing to do with this store in particular the workers at the store are nice it’s just Verizon.
They were closing and took the time to help me. Nice staff and good customer service
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.6 star rating with 513 reviews.
When is Verizon open?
Verizon is closed now. It will open at 11:00 a.m.
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