Verizon's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Verizon

3.6

About this business

Location details

467 River Hwy, Mooresville, NC 28117, Mooresville, NC, 28117, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.6512 reviews
Select a rating
Kallee Sullivan's profile image
Kallee Sullivan 
2 weeks ago

Go to a different Verizon if you can. Terrible customer service. Salesperson was rude and talked down to me. 

Michila Cupp's profile image
Michila Cupp 
a month ago

Ridiculous! I get an email telling me my order is ready for pick up. Not even 24 hrs later it says it was canceled for non pick up. For reference, I got the email about my order being ready for pick up at 2:30pm on 9/30. At 4:10am on 10/1 I got an email saying it was canceled because I didn't pick it up by 10/1. Then it shows the order was reprocessed for store pick up. I show up at the store and there is no order and they don't even have the phone! The store tells me I have to call customer service because there is nothing ... read more

Mikey Koe's profile image
Mikey Koe 
a month ago

If I could give 0 stars I would customer service suck no one wants to listen to ai. They raise their prices every month and do not follow their discounted phones for switching to them but they are good at price gouging their customers. Nothing to do with this store in particular the workers at the store are nice it’s just Verizon. 

Rick Guthrie Sr.'s profile image
Rick Guthrie Sr. 
a month ago

They were closing and took the time to help me. Nice staff and good customer service 

Jeanne Snyder's profile image
Jeanne Snyder 
2 months ago

Good service and didnt have to wait to get the help I needed. Update! The service in this place is amazing. Walking in with a problem with my phone a half hour before closing and got smiles and reassurance they'll get the phone working but I had to come back since they needed to call in to the call center, which was closed. Showed up the next morning and immediately got help to tackle the problems. Such patience and knowledge made the visit easy and I was able to get a new phone and get set up with a lower bill, better conne... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 512 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com