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3850 NY-31, Liverpool, NY 13090, Liverpool, NY, 13090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Rude associates. Was talking to one gentleman about upgrading a phone. Was telling him it made no sense to pay 350$ to upgrade when my phone when it still works unless verizon would honor the deal they advertised. The female associate laughed, rolled her eyes and shook her head. I’d spend your money elsewhere or just do it online. Absolutely nothing they can’t do online that they can instore. They don’t keep any phones with higher storage in store. Only the lower end phones. So i couldnt get any phone above 512gb. A lot of w... read more
Paul was amazing definitely not pushy at all, and showed me all my options and the real truth.
Paul...LOVED HIM!
Friendly, helpful. Did not have to wait. Erin was absolutely amazing and very helpful.
Had an appt at 10am today. They did nothing to help. Told me to "chat with customer support". Sat there for over an hour "chatting" I could have done this at home. No resolution still. Left. Called customer support and got a resolution. Drove back to simple PICK UP A PHONE. They wouldn't release it to me. A PHONE I ALREADY PAID FOR. It's now been 7 HOURS. No resolution, and no phone. Never coming back here and probably leaving Verizon after today.
Verizon has a 3.9 star rating with 204 reviews.
Verizon is closed now. It will open at 9:00 a.m.
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