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Verizon
- Mobile Phones
- Glendora, CA
About this business
Location details
1331 S Lone Hill Ave Suites 170, Glendora, CA 91740, Glendora, CA, 91740, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Carl is a Hero. Explained everything in detail and was able to get us out the door with a new phone quickly! He acknowledged the customers waiting and let them know someone will be with them (something the other employees didn't do) Carl, you're the reason Verizon has a customer for life. If customer service was an Olympic sport, you'd take gold.
Don’t recommend going to this store because of the customer service. Came right before closing time 7:55pm on 12/26. Understood that they might not be able to help me and would’ve totally understood if they actually acknowledged me since it was late. Just trying to drop off my phone for a trade in. Doors already locked when I arrived before closing. The staff member saw me and just ignored me while I waited outside in the cold. I knocked on the door and she just looked at me and then continued to ignore me. Recommend going t... read more
It’s a shame I cannot put 0 stars, 1 feels like way too high of a rating. I have been coming to this store for an extreme amount of years and I am so disappointed in the rude demeanor of the staff. Every time it is the same rude attitude and the unwillingness to help PAYING customers. I have a 9-5 job that I VALUE and I would never DREAM of speaking to the customers the way the people working here speak to their customers. I am repulsed by the lack of human decency.
Horrible customer service
The manager, Jaime,was rude. Heard a salesperson lie to another costumer about phone protection plans. The Rep I dealt with was ok. I did cancel some services after the experience with the manager.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.9 star rating with 254 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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