Verizon

Alejandron Busquets 

on Google

5 days ago

This is horrible, we into the store on Thursday to upgrade two phones, it’s now Monday and I still can get my phones that I’ve paid for. No one has reached out for assistance, not the sale rep, not the manglar. I went back Friday and Saturday and nothing. But they were very eager to charge my cc three time for “taxes” even though I showed them the charge was pending. Trying to call the Lone Hill direct but I get AI and I get hung up. Hate the customer service and office service period. Not worth the hassle one bit. 

Cassandra Perez 

on Google

6 days ago

I went here 8/9 for help returning internet equipment and received disappointing customer service. We were told by the call center to return our equipment to the store, and as soon as we went and talked to the in-store rep Harry he was extremely rude. He just said sorry, I can't do anything, you need a shipping label, and repeated it more than once like we weren't understanding him and refused to help us. He just said call customer service. Gee, thanks. So then his colleague Dennis randomly came over and started looking into... read more

Xyz McGhee 

on Google

a week ago

Dont go to this place. They seel you products then saycall customer service. Then customer service clises way to early and it in the Philippines and i cant understand what they are say. The products can be better from anyother phone company 

Stella Pak 

on Google

2 weeks ago

I’m extremely disappointed with my experience at this Verizon Business location. When you're signing up and spending money, the staff is all smiles—but the moment you need service or try to cancel, their entire attitude changes. Verizon advertised a 30-day business internet trial that included a free phone. I decided to try it out but saw no noticeable difference compared to my existing FiOS service. So I went back within the trial period to cancel—just as the offer stated—and that’s when everything went downhill. The staff ... read more

anthony joiner 

on Google

a month ago

Absolutely terrible customer service! I went in to simply upgrade my 4 phones and was told I had to upgrade my router as well with no changes to my current bill. 2 months later my billed has now doubled and they are also charging my for both routers because they lost the old one. Corporate is working on this now and also said I didn't even need to upgrade the original router in the first place, the store just wanted the commission. This store is full of scammers and already has a ton of complaints against the scamming employ... read more