Verizon's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Verizon

3.5

About this business

Location details

6101 Kalamazoo Ave SE d, Grand Rapids, MI 49508, Grand Rapids, MI, 49508, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.5288 reviews
Select a rating
Beth Laug's profile image
Beth Laug 
2 days ago

Charles and Chase were especially helpful and treated me with respect and kindness. All of the staff really, especially Charles, are top notch. 

Gerald Wright's profile image
Gerald Wright 
2 months ago

This store is NOT a Verizon store, rather a 3rd party store doing business as Verizon. This was not disclosed at any point in time and is, frankly, an extremely dishonest business practice. Sold us phones we didn’t really want because it was what they had in stock, reassuring us that they could be exchanged within 30 days. Turns out things were not as they described with excuse after excuse used as a deterrent when we did want to exchange. The customer service is patronizing and pathetic. Would avoid at all costs and make su... read more

Cody Fletcher's profile image
Cody Fletcher 
2 months ago

I had an excellent experience with Verizon. From the moment I walked in, the staff was friendly, welcoming, and extremely helpful. They made getting a new phone line incredibly easy and explained all of my options clearly without trying to upsell or rush me. The process was smooth, efficient, and stress-free, which I really appreciated. They took the time to answer all my questions and made sure everything was set up correctly before I left. It’s refreshing to work with a team that truly knows their products and genuinely ca... read more

Aurelis Echevarria's profile image
Aurelis Echevarria 
3 months ago
Mackenzie Baldwin's profile image
Mackenzie Baldwin 
3 months ago

Shelby is the best to talk to, 10/10 best help I've had 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 288 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com