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Verizon

3.5

About this business

Visit our store at Grand Rapids for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

6101 Kalamazoo Ave SE d, Grand Rapids, MI 49508, Grand Rapids, MI, 49508, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.5280 reviews
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Geisha's profile image
Geisha 
on Google
3 weeks ago

Don't waste your time I asked before I signed if that was my bill nothing change I need to know im disabled and on a budget. They said no hidden fees ok not even the week originally my service payment was going to be 139 but then I received a bill for 269. I can't pay it know im not only going to loose service but have to pay for a phone that im not going to be able to use.i hate verizon they use to be ok but know they don't care about there customers no more and this was set up by the manager that they have at Kentwood loca... read more

Kalee Stutzman's profile image
Kalee Stutzman 
on Google
3 weeks ago

My fiancé and I were trying to switch carriers for his phone. The original service provider was extremely uncooperative, but Verizon helped us every step of the way, including calling the other service provider to assist us with transferring his phone. When we couldn’t get a transfer, they worked through the process of issuing us a new number. We worked with Lucas at this store location multiple times. He was very knowledgeable and helpful. If he didn’t know the answer, he quickly got it for us. 

robert h kennedy's profile image
robert h kennedy 
on Google
a month ago

Verizon charges for a settin̈gs Problem it takes 2 min to fix. What a ripoff. 

Davidson H's profile image
Davidson H 
on Google
a month ago

My wife and I was looking for Apple watch for her. Came inside and Verizon guy work in there not friendly and unhelpful. My wife asked if she can try on Apple watch, he replied, "you can't and asked if one available to try on, told us we can go Apple store to try on. I told my wife to leave and go elsewhere. Stupid customer service, waste my on on Saturday to go there for idiot customer service. 

Bob Nickerson's profile image
Bob Nickerson 
on Google
a month ago
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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 280 reviews. 

When is Verizon open?

Verizon is open now. It will close at 6:00 p.m.  

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