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Verizon

3.7

About this business

Location details

151 Collins Rd NE, Cedar Rapids, IA 52402, Cedar Rapids, IA, 52402, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.7494 reviews
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FiveAndDime's profile image
FiveAndDime 
4 days ago

Ask for Gregory, he will spend time with you and ensure that everything is set up before you leave. Remember that if you get a new phone that a data transfer does not transfer password keeper data or two factor authentication (2FA) data and some other types. 

Tessa Reed's profile image
Tessa Reed 
3 weeks ago

This company just withdrew $2800 out of my acct, without even letting me see my final bill. They took my mortgage money, and they could care less, because they got their money. I’m not saying I didn’t owe this, there were several factors involved including another phone carrier, but payment options might have been nice instead it just taking it in one chunk with me even being aware. Top it off I tried to call, but you can’t get past the automated system trying to sell you new phone service. So I drove 20 miles to the nearest... read more

Charlotte Rebecca Davis's profile image
Charlotte Rebecca Davis 
a month ago

Trey at the Collins Rd Cedar Rapids Verizon location was so helpful!!! Thank you Trey!!! 

Hayley McMillion's profile image
Hayley McMillion 
a month ago

Possibly one of the best costumer service experiences I’ve had! Staff was very helpful and patient with my many questions as a new Verizon customer. Went in with not a lot of hope in getting a new phone due to the store we went to before but the staff steered me in the right direction and help me get my new phone! I will forever recommend this store and Verizon to anyone! A big shout to the 2 guys who helped me today! 

Josh Pohl's profile image
Josh Pohl 
a month ago

This is has gone beyond Incompetency. I wasted pretty much my entire day completely lied to by customer service and then offered no help by this location after being told by customer service to go that location and the location would be notified for why I was coming. I was not provided what I was told to come there for and was not looked into at all why I was told to go to that location to get that information. Instead the person got up and just walked away with no concern that I needed that documentation for important matte... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 494 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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