Verizon

Colby Conner 

on Google

6 days ago

Horrible experience. Was swapping from US Cellular to Verizon and brought in my own phone. Spent 3 hours talking to Trey over the course of 3 visits, 2 hours being the longest visit. During the final visit, Trey hung up with the Verizon support team and told me I had to call support tomorrow. After I mention I would rather have a refund, Trey said I couldn’t be refunded. I asked for a partial and Trey still told me no. I asked for a manager and Trey still told me no. I walked out, called support the next morning and everythi... read more

Karen Robison 

on Google

a week ago

Went in for a new phone, but they didn't want to sell me one! Had to upgrade my plan! Sent me over to best buy because I didn't want to spend more money on a plan! They are not a phone store. 

Dustin Moyer 

on Google

2 weeks ago

Can't even call the actual store front. Went as far as to sit on the phone talking to ai for far to long to get a live person. They could themselves not even get an answer from the supposed store front. 

Julia Johnson 

on Google

3 weeks ago

Was referred to this store by the Verizon company itself. When I arrived Tara was the one to assist me, and went to the back to check for a phone to replace the one I just got. She was in the back for an excess of 20 minutes and finally came back out talking to two coworkers and completely ignoring me. Her one coworker went to help another customer, the other was called to assist by another colleague and then I asked her if she found my phone at which point she turned and said they didn't have it. She offered to order the ph... read more