Verizon

Bryant Woodford 

on Google

2 weeks ago

STAY AWAY FROM VERIZON!! Changed over from US Cellular. One of my greatest regrets. While I am giving a 1 star, I will say the manager at this location had given an understanding persona the last visit we made. However, my fiancé and I have never been lied to so much. We were promised a $700-$800 gift card during last years Black Friday week for changing over service providers. I had never received it, gone back to this store, called online numerous times, and nothing. I get told to be patient but it has been 5+ months and n... read more

Molly Bauer 

on Google

3 weeks ago

I have had excellent customer service experiences at this store! Specific shout out to Kane! They went above and beyond in not only helping set up one of our new lines and phone transfers, but even more so when my account was hacked and fraud charges placed on it. Kane continued to follow up with me over text and corporate Verizon to try and resolve the situation. I will only go to this Verizon to their excellent service. Thank you Kane!! 

Rachel Brant 

on Google

a month ago

I was the only customer in the store and wanted to talk about my plan as my bill went up and I was told to review my plan on the app. I repeated back to them that they just wanted me to use the app and they said yes. Not willing to help the only customer in the store. 

Yu Huikin 

on Google

2 months ago

I have spent almost 4 months tryin to resolve an issue with this company and they are such a joke. from lying to get me to switch, to threatening me, to passing me around to upwards of 10 reps a call, to disconnecting chats after 3 and half hours of being passed around and massive amounts of false advertisement. i switched after being told home internet was available and that i would recieve a watch and tablet on them. well after i switchd magically all the slots for home internet had been filled, meaning i could purchase a ... read more