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Verizon
- Mobile Phones
- Venice, FL
About this business
Location details
4288 S Tamiami Trail, Venice, FL 34293, Venice, FL, 34293, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Employees immediately turn you away and want you to call Verizon in order to receive help. Extremely unkind. They only want to help if you’re buying a new phone or creating a new account. Go to T-Mobile.
David! No comment necessary.
I got the new iPhone 17 and within the day setting it up I noticed a small scratch on the screen near the front camera. The scratch was not on the surface, it had been less than 24 hours, so it was clear it was a defect in the screen upon me reviving the phone. I was told that once it is open, since they can’t say if I caused the damage or not, I cannot have a replacement. How would I know if the device has a defect if I don’t open the box? I pointed out that the scratch was not on the surface so it couldn’t have been me and... read more
I have visited this store many times and have consistently received excellent customer service from the employees. Unfortunately, my experience today was very different. I was assisted by the store manager, Chad, and found his response to a simple question to be unnecessarily rude. When I politely requested assistance from another employee, I was told to leave the store. This was surprising and disappointing, especially given how professional and helpful the rest of the staff has always been. I hope management takes the oppo... read more
Thank you for everything Devon. Excellent customer service!
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.9 star rating with 458 reviews.
When is Verizon open?
Verizon is closed now. It will open at 9:00 a.m.
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