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Verizon

3.7

About this business

Visit our store at Gainesville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

6921 W Newberry Rd Ste C, Gainesville, FL 32605, Gainesville, FL, 32605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.7370 reviews
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Michell G's profile image
Michell G 
on Google
2 weeks ago

UPDATE- don’t let them fool you by their response below that they will take care of you. Filled out the info from the link they provided and nothing. No response, no update, nothing. Just a ploy to try and make them look good. Horrible customer service at this location. Have had two encounters with Andre who is very disrespectful and unprofessional. Ryan who claims to be the manager claims he cannot access customer accounts and only floor sale persons can. After spending 1 1/2 hours at the store my issue is still not resolve... read more

Maureen Belanger's profile image
Maureen Belanger 
on Google
3 weeks ago

I went to the Archer store Sat July 5 to get the ultimate plan with 200 GB hot spot and they said there was no plan. I drive all the way to Newberry spent 2 hrs there..Vladsmire did not tell me he changed my number.. didn't give me a receipt, I had to ask for it. Didn't know how to unlock my phone. I had to call CC. TUES NITE I go to use hot spot and had to call awful customer service robot and told I reached my limit. I was so disgusted. T-Mobile set me up today, July 9, in 30 mins. EXCELLENT SERVICE.AND 250GB. Verizon has ... read more

Jacks Angulo's profile image
Jacks Angulo 
on Google
4 weeks ago
Ryancc Huang's profile image
Ryancc Huang 
on Google
a month ago

Verizon的帳號系統設計非常糟糕,無法在門市處理大部分的事情,門市人員也非常無禮並不耐煩,再也不會想要使用任何verizon相關的服務了 

Michell G's profile image
Michell G 
on Google
2 months ago

Horrible customer service at this location. Have had two encounters with Andre who is very disrespectful and unprofessional. Ryan who claims to be the manager claims he cannot access customer accounts and only floor sale persons can. After spending 1 1/2 hours at the store my issue is still not resolved. Store says they can’t to anything and I have to call Verizon. Call Verizon and they say the issue has to be handled by the manager at the store. But he can’t access your account. All he does is walk around with an iPad to “c... read more

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 370 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m.  

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