Verizon

Haley Snyder 

on Google

3 weeks ago

Had a great experience here all thanks to Kaleb. He was helpful, kind, and a very down to earth human being. He helped us make new plans, set up a new device, and even identified some things that we could do to lower our monthly bill. The inside was clean and they had a lot of really cool devices out on display, but no one pushed us into anything and no one talked down to us. This is the Verizon store I'll be choosing in the future, 100%. ☺️ 

Vanessa 

on Google

a month ago

Review for Verizon Store – River Park Fresno I want to begin by acknowledging that there are truly exceptional people who work at this Verizon store. Supervisor Daniel stands out as one of the kindest, most intelligent, and knowledgeable Verizon team members I’ve encountered in Fresno. Associates Bella and Seth have also been incredibly professional and helpful during my visits. Cody, and a woman with glasses whose name I unfortunately didn’t catch, both provided 100% top-tier customer service. Their support should be recogn... read more

joel foster 

on Google

a month ago

I dont believe I've ever had this bad of a shopping experience! Walked in with the full intention to get a new phone and plan and so happily walked out with nothing. The salesperson i delt with was like a terrible shady used car salesperson! He had no facts, told me lies i seen right through, and even tried to talked me out of what I wanted! 

Gregg Pullen 

on Google

2 months ago

Absolutely wonderful customer service !!!! My wife and I are in our late 70s and went to this store to check on our phone bill and to look into getting new phones. An employee, a very nice young lady named Ana, took care of us. Ana was just terrific. So friendly, so helpful, so knowledgeable. And so patient with two "old" people who know very little about cell phone technology. With Ana's expert help, we got two new phones. The store Manager, a very nice gentleman by the name of Daniel, also helped us, and he was also terrif... read more

Ilma MacDonell 

on Google

2 months ago

If you’re buying something like a new phone the store staff fall over themselves to help you and provide good service but if you need anything else they won’t do anything to help you and just tell you to call customer service. And Verizon customer service is beyond horrible. The call centers appear to be in other countries and the staff are very poorly trained and just keep transferring your call from one incompetent person to the next. I’m very disappointed and am considering switching carriers. I’ve been with Verizon for 2... read more