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Verizon

3.4

About this business

Location details

1003 W Patrick St, Frederick, MD 21702, Frederick, MD, 21702, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.4463 reviews
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Bryan Cardoza's profile image
Bryan Cardoza 
2 weeks ago

Unable to receive my mother’s deathbed call due to this recent outage. Poor business gonna swap all my 6 lines Terrible service of a company with there black out spending all day literally to repair. 

Stephanie Driver's profile image
Stephanie Driver 
2 weeks ago

Thank you, thank you, thank you Tara!! You took what was a horrible experience trying to upgrade my phone and turned it in to a fabulous experience! I will not go to anyone else again. It was already a stressful time with the passing of my grandmother and I was about ready to give up on Verizon. They should give you a raise!! 

CJ Lambert's profile image
CJ Lambert 
2 weeks ago

Walked around and sat in the store for half an hour. No one said hi or asked if I needed anything. One guy came out of the back while I was sitting there and just proceeded to sit on his phone and not once look around to see if any customers need help. He didn't look up from his phone once in almost 15 minutes. I came in to see about trading in my phone, but I guess no one there wants to do any business. Just the epitomy of what not to do in a sales roll. Staff seemed more concerned about lunch than helping anyone in the sto... read more

Tim Kelly's profile image
Tim Kelly 
4 weeks ago
Roland Cavell's profile image
Roland Cavell 
a month ago

Leading sales guy was sour and definitely not into helping customers he made it clear he was a salesman. Manager was a great upgrade and he took me from beginning until end. I could tell he was accustomed to taking on this guy's mess and never tried to find out why we had a beef. Good help is hard to find. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.4 star rating with 463 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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