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Verizon

3.7

About this business

Location details

560 W St Charles Rd, Elmhurst, IL 60126, Elmhurst, IL, 60126, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.7294 reviews
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Pauline Williams's profile image
Pauline Williams 
3 weeks ago

had a great experience! our phones/phone plan was switched quick and Matthew was super helpful and funny 

Mary Erickson's profile image
Mary Erickson 
3 weeks ago

Matthew Jacob Vega was awesome!! With this major problem with Verizon he was able to reset my phone in under 2 minutes! After not being able to use my phone for a day and a half and waiting on hold for customer service last night for over an hour and a half with no response, Matthew was a godsend!! 

Martin Gollogly's profile image
Martin Gollogly 
4 weeks ago

Great customer service. Came in with a screen protector issue, Megan helped me fix the problem. I was in and out. Very helpful and friendly. Highly recommend this location. 

Shelby Pounders's profile image
Shelby Pounders 
a month ago

We were very nervous to go get new phones but Megan R was absolutely amazing, kind, and explained everything perfectly. She is definitely someone who knows what she is doing and has a very welcoming presence to her. I honestly am writing this review solely for her because she was amazing. So glad we came in! 

Christi's profile image
Christi 
a month ago

Highly recommend this store! I was having an unusual account issue after placing an online order. After several hours on the phone with customer service & no resolution, I went into the store for help. Manny & Beatrice went above and beyond to help me and were ultimately able to resolve the issue. I am SO appreciative for their excellent customer service! THANK YOU BOTH SO MUCH!!! Definitely one of the best customer service experiences I've ever had. I'm glad to be a Verizon customer. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 294 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 9:00 a.m. 

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