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Verizon

3.7

About this business

Location details

560 W St Charles Rd, Elmhurst, IL 60126, Elmhurst, IL, 60126, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.7297 reviews
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Susan Timchak's profile image
Susan Timchak 
2 months ago

Marthew was wonderful in helping me this afternoon . He solved all my problems with a smile and with great efficiency. Thank you Marrhew. 

Jennifer Mandeville's profile image
Jennifer Mandeville 
2 months ago

Absolutely horrible customer experience. This is the 3rd time I’ve been in this store location. The first time, they couldn’t help me because I had a business line. The second time, same issue. The third time, I wanted to trade in my phone for an upgrade and was told they don’t carry phones in stock behind they basic storage iPhone phone so they couldn’t even offer me a phone that I currently have. If I can’t get the service I need or phone I want to buy, what is this store even doing?!? Save yourself a trip and time and jus... read more

Madeline Rodarte's profile image
Madeline Rodarte 
2 months ago

I had a very disappointing experience at this Verizon location. The staff was not honest about the product and services they sold me, and I later realized I was signed up for something I did not need or ask for. Important details were either left out or misrepresented, which feels extremely misleading. I trusted the employee to give me accurate information, and instead I walked out with extra charges that were unnecessary. This feels more like a sales tactic than customer service. I expect transparency when making decisions ... read more

Pauline Williams's profile image
Pauline Williams 
3 months ago

had a great experience! our phones/phone plan was switched quick and Matthew was super helpful and funny 

Mary Erickson's profile image
Mary Erickson 
3 months ago

Matthew Jacob Vega was awesome!! With this major problem with Verizon he was able to reset my phone in under 2 minutes! After not being able to use my phone for a day and a half and waiting on hold for customer service last night for over an hour and a half with no response, Matthew was a godsend!! 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 297 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m. 

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