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Verizon
- Mobile Phones
- Elmhurst, IL
About this business
Location details
560 W St Charles Rd, Elmhurst, IL 60126, Elmhurst, IL, 60126, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
had a great experience! our phones/phone plan was switched quick and Matthew was super helpful and funny
Matthew Jacob Vega was awesome!! With this major problem with Verizon he was able to reset my phone in under 2 minutes! After not being able to use my phone for a day and a half and waiting on hold for customer service last night for over an hour and a half with no response, Matthew was a godsend!!
Great customer service. Came in with a screen protector issue, Megan helped me fix the problem. I was in and out. Very helpful and friendly. Highly recommend this location.
We were very nervous to go get new phones but Megan R was absolutely amazing, kind, and explained everything perfectly. She is definitely someone who knows what she is doing and has a very welcoming presence to her. I honestly am writing this review solely for her because she was amazing. So glad we came in!
Highly recommend this store! I was having an unusual account issue after placing an online order. After several hours on the phone with customer service & no resolution, I went into the store for help. Manny & Beatrice went above and beyond to help me and were ultimately able to resolve the issue. I am SO appreciative for their excellent customer service! THANK YOU BOTH SO MUCH!!! Definitely one of the best customer service experiences I've ever had. I'm glad to be a Verizon customer.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.7 star rating with 294 reviews.
When is Verizon open?
Verizon is closed now. It will open at 9:00 a.m.
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