Verizon's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Verizon

3.8

About this business

Location details

209 S Kings Dr Ste 101, Charlotte, NC 28204, Charlotte, NC, 28204, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.8281 reviews
Select a rating
Rebecca Hughes (Becky)'s profile image
Rebecca Hughes (Becky) 
a week ago

Verizon as a company is painful for a lot of reasons, but the people at this store are AMAZING!! They truly are experts! They are so kind and knowledgeable and helpful. Make sure to go see Jamonnie and Anthony, they are absolute rockstars that will make your day. 

Mike G's profile image
Mike G 
3 weeks ago

After my experience, I completely understand why this location has such a low rating. I had a very disappointing experience at this Verizon corporate store on S. King’s Dr. We first visited on Friday to set up new service, and the assistant manager, Sean, helped us. He came across as a smooth talker, but a lot of the information he gave us about perks and features turned out to be inaccurate. It felt like he was more focused on closing a sale than being transparent. The next day, we returned to add a line and port a number, ... read more

Paul Sand's profile image
Paul Sand 
a month ago

Great experience with Specialist Tim Cooper! We were in Charlotte visiting from TN when I had problems with my iPhone. Tim was very welcoming, patient & suggested a clear plan to get us the best deal on an upgrade. We are long time Verizon customers & Tim made us feel like Verizon wants to keep us...not just chase new customers. I highly recommend you speak with Tim. He knows the ins & out of the plans & will guide you in the right direction! He encourages questions & is a willing teacher. 

Robin Patel's profile image
Robin Patel 
a month ago

Clean and nice place. Melanie was very respectful and quick with the transaction. Will do business here again. 

Farah Sebti's profile image
Farah Sebti 
a month ago

Have been to this location a couple of times with issues with my phone and my accounts. I’ve had uniformly good experiences. Johmannie was patient and very good at figuring out a problem that had been bugging me for weeks. And the manager there is excellent. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.8 star rating with 281 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com