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Verizon
- Mobile Phones
- Charlotte, NC
About this business
Location details
209 S Kings Dr Ste 101, Charlotte, NC 28204, Charlotte, NC, 28204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Exceptional service! Dee went above and beyond to resolve a complex setup issue, dedicating hours over two days to make sure everything was working perfectly. I truly couldn’t have done it without her, thank you for going the extra mile.
I want to thank Jammonie at this location! I went in looking to lower my plan and see about upgrades and she was so helpful during the experience and with my options. She made the transition to a new phone seamless and I was in and out of the store within an hour. She was awesome, thank you Jamonnie!!
This is the first time visiting this store and Ora was amazing. She was very accommodating, kind and efficient. I can tell she was helping other team members while helping me out as well, trying to maintain consistent movement all with such a wonderful demeanor. She's fantastic.
After visiting two different Verizon stores, the difference in customer service was night and day. When we went to the Verizon store on Kings Drive in Charlotte, Ora didn’t hesitate to help us. Unlike our experience at another location, she took the time to listen, understand our concerns, and genuinely wanted to find a solution. Ora went above and beyond by working through our phone issue, contacting customer service on our behalf, and making sure every option was explored. Even while multitasking between helping us and ano... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.9 star rating with 294 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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