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Verizon
- Mobile Phones
- Fort Wayne, IN
About this business
Location details
4602 Illinois Rd Suite 104, Unit 33, Fort Wayne, IN 46804, Unit 33, Fort Wayne, IN, 46804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
For being the main Verizon office they need to have employees that want to help. Everyone seems so lost including customer service . I’ve been a loyal customer for 9 years with Verizon but I’ll be switching to T Mobile Verizon sucks
The associate lied straight to my face. “Promotion for free tablet or Apple Watch with a phone upgrade, all you have to pay is the monthly service fee, which he said would be around $7”. No. Everything including the device charge will be around $30/mo. “Keep your old phone, they would just throw it away anyway.” No. It will charge me $40/mo to still have this phone on my line. Extremely deceptive and very obviously going after a commission. I’m just glad I got to look into the ongoing charges more in depth. I even said “this... read more
Stop in to Verizon Orchard X Chermo burritos at the door with a big smile and a pleasant attitude, he gave us great customer service listen to our needs. Joked with us, and me and my wife very happy with her new work phone she needed. Even did a number swap on everything for us. If you go to Verizon Orchard X make sure you ask for Chermo, he's awesome if you give him a five-star rating. Thanks for all your help Chermo.
Very rude uneducated manager, was not happy to help with my phone issues, and definitely just looking for a sale. Maybe don’t hire people that don’t have experience in customer service
Tyler was very helpful and understanding. Didn’t feel pushed into anything we didn’t want. We changed our plan at the end of the transaction which added some work for Tyler yet we never felt like we were being a nuisance
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.9 star rating with 359 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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