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Verizon

3.8

About this business

Visit our store at Anchorage for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

800 E Dimond Blvd Space 142, Anchorage, AK 99515, Anchorage, AK, 99515, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 7:00 p.m.
3.8170 reviews
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Catherine McNaughton's profile image
Catherine McNaughton 
on Google
2 months ago

Absolutely terrible experience. The agent provided the wrong information about transitioning phone and now I have two phones and neither have service. They can only be used on WiFi. 

Nathan Faehl's profile image
Nathan Faehl 
on Google
2 months ago

Signed in and was told I was next. New customer comes in 5 mins later and gets helped over me. No one said anything to me just skipped me. 

Maria Bridges's profile image
Maria Bridges 
on Google
3 months ago

I don’t know what you’re paying Stephanie, but it’s not enough. Friendly, and amazing customer service. Was so thorough when going through my plan with me and my family’s options. Helpful tips and recommendations, I’ll definitely be visiting this location from now on. 

Will Krusty's profile image
Will Krusty 
on Google
4 months ago

After a week of my son, trying to get his phone reactivated Stephanie at the diamond center was a rockstar if you’re looking for great customer service Stephanie, the lady you want. 

Daniel Coslic's profile image
Daniel Coslic 
on Google
4 months ago

Went to transfer my wife’s non-Verizon phone plan to my plan with Verizon. The staff were GREAT! Connor and his manager were extremely helpful. Connor Informed us of other plan options for reference and no sales pitch. Quickly got my wife on my plan, walked out the door with two very happy customers! Great customer service! Highly recommend this Verizon store in the Dimond Mall. 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.8 star rating with 170 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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