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Verizon

3.7

About this business

Location details

3948 Central Ave C, Hot Springs, AR 71913, Hot Springs, AR, 71913, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.7288 reviews
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Magnus Nobles's profile image
Magnus Nobles 
on Google
5 days ago

Back in 2024 Verizon advertised through the nation their promotion of up to $1,000 off a new phone with the trade in of any phone in any condition. As a freshly graduated student from highschool (I was 18 at the time) I opted for this promotion to get a new phone. My iPhone 11 Pro (256gb) was damaged but still fully functional. They told me I would get the $1,000 off through the promotion and signed me up for the unlimited welcome plan as I was a new customer who was starting their own account. Later I figured out through my... read more

ed costello's profile image
ed costello 
on Google
3 weeks ago

Why do these people still have jobs? I've been a customer for decades. The other stores have quick and friendly customer service. This place has no concern for customers. Who is the manager, and why does he/she still have a job? More employees than customers and no one being helped. I won't be back. 

Solomon Lehnerd's profile image
Solomon Lehnerd 
on Google
3 weeks ago

I visited this Verizon store a few days ago and I was impressed. I was expecting to spend about an hour, and for the process to be somewhat clunky, to get a new phone and have it set up. Ethan had a new phone up and rolling for me within fifteen minutes. He understood what my needs were, was incredibly efficient and respectful of my time. I would highly recommend that people visiting this location ask for him. 

Reagan J.'s profile image
Reagan J. 
on Google
a month ago

They couldn't help...Well, they sent me to Best Buy! They tried to blow out the port to my but, didn't help.. it's been a while but, my phone just had to have time to dry out all by itself! 

Donald Gabbert's profile image
Donald Gabbert 
on Google
4 months ago

Kristie stayed WAY late to help me. She was pleasant and kind the entire time, despite my request being incredibly frustrating. She had zero reason to be using her own time to help me, but she did, and I will be a loyal Verizon customer because of it! 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 288 reviews. 

When is Verizon open?

Verizon is open now. It will close at 6:00 p.m.  

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