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Verizon

3.8

About this business

Visit our store at Fort Wayne for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

175 Coliseum Blvd W, Fort Wayne, IN 46805, Fort Wayne, IN, 46805, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.8362 reviews
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Terry Mitchell's profile image
Terry Mitchell 
on Google
2 weeks ago

My girlfriend paid her Verizon bill and they are a great 10 . Thank you 

Vikky Stoner's profile image
Vikky Stoner 
on Google
a month ago

The staff was kind and helped resolve my issues after agreeing something was wrong, they walked me through everything and I had a pleasant experience, I’m not sure who helped me but one was maybe a manager? I didn’t really catch names  

Estefany Catota's profile image
Estefany Catota 
on Google
a month ago

Customer service was terrible. Manager was rude when explaining to me what was going on with my bill. Told me he wouldn’t lie and that all of the customer service agents that all told me different things did not know what was going on. Traded in a device and they charged me for it while giving me a credit and still took the old device so I am getting nothing for the old device and still had to pay for the new one. 

Jenny k's profile image
Jenny k 
on Google
2 months ago

After stopping by the 3rd party location on Stellhorn who couldn’t help me with anything I ended up going to this location. If you want helped quickly and efficiently this is the location that will get the job done. I believe I worked directly with the manager and I couldn’t have asked for a better experience. 

C M's profile image
C M 
on Google
3 months ago

Terrible customer service. I went in with a question about my phone and plan. I was greeted immediately at the door by a sales associate, as I began speaking he aggressively spoke over me, assuming what I was asking, and bombarding me while not allowing me to finish speaking. I'm unsure what happened, he seemed really irritated from the start of the interaction and seemed to be rushing me out. As this was unfolding other associates who were present behind him calmly asked me questions and were able to assist me better as I w... read more

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.8 star rating with 362 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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