Verizon

wifetess 

on Google

a week ago

AS OF MARCH 16...After nearly a year of unsuccessful dealings with Verizon wireless customer service via phone, chat, etc, my husband and I decided to take our problem to the people at this Verizon store. Peter and Brian greeted us, patiently and professionally listened to us and fought on our behalf to achieve what we could not accomplish in one year. They would not settle until we got what we should have gotten with our original upgrade. They understood our frustrations and were just as satisfied with our new monthly payme... read more

emily mancini 

on Google

2 weeks ago

Went in to switch to Verizon and get my boyfriend an upgrade the associate Paul was very rude and disrespectful. When I tried to ask questions he would shush me or talk over me or down to me. My boyfriend was asked to backup his phone but was unable to and got yelled at for not doing so and also got called spoiled after not even saying a word. He also didn’t make sure my boyfriends phone number worked and it is not considered a valid US number currently and he had to switch my phone to my boyfriends old phone and I’m not abl... read more

Kelli Gendreau 

on Google

a month ago

We called to upgrade our Fios internet. The representative asked us if we wanted to switch over our cell phones because they had a special going on. We decided that we would. They ordered four phones to be delivered to our home by UPS. Unfortunately, they tried to deliver twice but we were working and they need a signature to deliver. We called back and representative had the original order sent back and made a new order to be picked up at a local store. When picking them up I noticed one of the phones was not the correct on... read more

Christopher Tarro 

on Google

2 months ago

Brian was awesome. Much thanks to him!