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Verizon
- Mobile Phones
- Palo Alto, CA
About this business
Visit our store at Palo Alto for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
219 University Ave, Palo Alto, CA 94301, Palo Alto, CA, 94301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Why is this company forcing customers to deal with this dumb human/ AI service that solves nothing? All I wanted was to call the store and check their Labor Day hours. Instead, I got trapped with a useless bot that couldn’t give me the most basic information. It used to be simple — now it’s just frustrating nonsense. This isn’t “innovation,” it’s straight-up disrespect to your customers. No more Verizon. If you can’t even provide something as basic as store hours without hiding it behind a broken “AI,” then it’s clear custom... read more
Huge thanks to Justin! A retail store completely messed up my family’s phone plan— Justin and Jocelyn patiently helped me over the phone—each spending at least 40 minutes—to clean up the retailer’s mess. I’m so grateful for their time, clarity, and support!
Jay was fantastic, he helped out, applied a credit. and got me an amazing deal. i’m very happy with the service I got here
Yaritza and Joselyn were both very helpful! Thank you for walking me through the process of changing my phone. The kind I wanted wasn't available at this location, but they pointed me towards another store and broke down the promos/pricing.
I had a great experience at Verizon! Especially Shannon was incredibly helpful, patient, and knowledgeable. They resolved my issue quickly and acted professionally throughout the entire process. Employees like this truly make customer satisfaction a top priority. Thank you, Verizon!
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.9 star rating with 183 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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