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Verizon
- Mobile Phones
- Hampton, VA
About this business
Visit our store at Hampton for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
1812 W Mercury Blvd, Hampton, VA 23666, Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I just got a new phone & it didnt activate properly. I called tech support who couldnt help me. I found out later they could have helped me over the phone. Eriica helped me with activating my phone and moving my prepaid line as a second number on my new device so I can still use my number. I should have went to the VZ store first & bought a phone at the store instead of over the internet. I would have been able to transfer my prepaid line to my new device & not have 2 lines 😩. My phone was delivered fast thru the mail 2 day... read more
Awful service. Stood there waiting over 30 minutes to hand someone a trade in phone, at a dead time of day, no one in front of me when I checked in. Not one person working including the manager sitting in the office could take one moment to take it from me. My suggestion to them would be to hire a manager who steps up on these occasions to keep things running smoothly. She just popped out a moment ago to try and sell someone and then went right back in without helping me. Seriously, avoid this location at all costs! Gave bac... read more
2 Part Review. First trip was fine. Bit of a wait, but no appointment so my own fault. Got my phone upgraded and left. Second trip, not so good. Made an appointment to come turn my phone in. Had to book it as a phone setup. Arrived 5mins early hardly anyone in the place, I was the only appointment on the tablet. Wait 10 minutes for a shorter lady to direct another employee to help the sale walkin who arrived after me. Then as she was telling me it would be a longer wait, I informed her I just needed to drop off my old phone.... read more
Let’s start with a 2 hour wait. The service was so slow. I will never come here again
The BEST staff at any Verizon store I've been to - they are the most helpful, thoughtful, and patient problem solvers EVER!
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.5 star rating with 499 reviews.
When is Verizon open?
Verizon is closed now. It will open at 9:00 a.m.
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