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Verizon
- Mobile Phones
- Hampton, VA
About this business
Location details
1812 W Mercury Blvd, Hampton, VA 23666, Hampton, VA, 23666, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I am a brand new Verizon customer and my experience at this store was one of the most disorganized, frustrating things I have ever dealt with. I spent over FOUR HOURS in the store just trying to establish service. The manager, Dwight, ended up taking over my account mid-process. There was a discrepancy between what was listed online and on the form regarding my deposit so he had to call support, and ultimately gave me a credit for the confusion. Fine. But then he forgot to port over 3 out of 4 of my phone numbers. Because it... read more
I hate Verizon. Every time I got to a store for help I always get turned away if I’m not buying anything. I was involved in a major crash that melted my phone and broke my ankle. I tell them that I need help replacing and transferring my cellular data to a new device. The rep told me I would have to call a number and refused to help any further. Once I received my replacement, I was unable to transfer my cellular over due to the previous phone. I call customer service and they demand I pay my bill in order to help me, which ... read more
Rude customer service person and completely unhelpful. We clearly said we did not want a phone, yet they argued with us anyway. It felt like the only thing they cared about was making a sale. I would not recommend doing business here.
Dewitte is a lifesaver, fast and easy!!!
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.4 star rating with 523 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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