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Verizon

3.4

About this business

Location details

1812 W Mercury Blvd, Hampton, VA 23666, Hampton, VA, 23666, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.4523 reviews
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Carina King's profile image
Carina King 
a week ago

I am a brand new Verizon customer and my experience at this store was one of the most disorganized, frustrating things I have ever dealt with. I spent over FOUR HOURS in the store just trying to establish service. The manager, Dwight, ended up taking over my account mid-process. There was a discrepancy between what was listed online and on the form regarding my deposit so he had to call support, and ultimately gave me a credit for the confusion. Fine. But then he forgot to port over 3 out of 4 of my phone numbers. Because it... read more

Dakota West's profile image
Dakota West 
3 weeks ago

I hate Verizon. Every time I got to a store for help I always get turned away if I’m not buying anything. I was involved in a major crash that melted my phone and broke my ankle. I tell them that I need help replacing and transferring my cellular data to a new device. The rep told me I would have to call a number and refused to help any further. Once I received my replacement, I was unable to transfer my cellular over due to the previous phone. I call customer service and they demand I pay my bill in order to help me, which ... read more

Kelly Rachell's profile image
Kelly Rachell 
3 weeks ago

Rude customer service person and completely unhelpful. We clearly said we did not want a phone, yet they argued with us anyway. It felt like the only thing they cared about was making a sale. I would not recommend doing business here. 

Jose Cruz's profile image
Jose Cruz 
4 weeks ago
JaredTakesOver's profile image
JaredTakesOver 
a month ago

Dewitte is a lifesaver, fast and easy!!! 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.4 star rating with 523 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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