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Verizon

2.9

About this business

Location details

235 Skokie Blvd, Northbrook, IL 60062, Northbrook, IL, 60062, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
2.9198 reviews
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Yamile Jimenez's profile image
Yamile Jimenez 
a week ago

Terrible customer service. I called ahead and also confirmed with Verizon’s 1-800 number that this store had the phones in stock and that a color exchange could be done. I then drove 45 minutes for nothing. When I arrived, no one greeted me and employees were hanging out in the back while only one person was helping customers. When they finally assisted me, instead of doing a simple color exchange, they tried to force me to cancel my order so they could resell the phones and keep the commission. When I refused, suddenly they... read more

Naayil Sadiq's profile image
Naayil Sadiq 
2 weeks ago

I ordered a phone for same day pick up. It’s been a week with no update. When I called them to ask they hung up on me. 

Naayil Sadiq's profile image
Naayil Sadiq 
2 weeks ago

I ordered a phone for same day pick up. It’s been a week with no update. When I called them to ask they hung up on me. 

Hannah Chang's profile image
Hannah Chang 
2 weeks ago

the manager and staff here are very prompt and responsive. helped me solve activation issue and stayed with me until the very end. it was crowded and i could see them multitasking between customers. even though they were busy, and running around, they helped me out the best way they can. i recommend making appointment prior to coming as it was packed. 

Vadim Curmei's profile image
Vadim Curmei 
2 months ago

Sitting over half an hour. 2 costumers left the store and stuff that helped them just left in the back and they are telling us that they are short stuffed. No wonder why they have 3 stars… 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 2.9 star rating with 198 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m.  

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