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Verizon

4.0

About this business

Location details

28117 Telegraph Rd, Southfield, MI 48034, Southfield, MI, 48034, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.0475 reviews
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Richard Lezell's profile image
Richard Lezell 
2 weeks ago

The Best 

Shantell Chan's profile image
Shantell Chan 
2 months ago

I did a phone upgrade through Apple in April. They had a promotion going that Apple gave the money for the trade in and Verizon would give promo credit monthly on the bill. It’s been 5 months many many hours on the phone between Verizon and Apple. When I say I’ve never had such horrible customer service in the many years we have been with Verizon. They would not help made many promises to make things right and never followed through. They would not help at all! I went to the store today defeated to show them the receipt I ha... read more

Theo Nicholaidis's profile image
Theo Nicholaidis 
2 months ago

Been coming to this location for years, since it's close to my office, and usually have a good experience until 9/22/25. I bought the iPhone 17 Pro Max, and it had 2 FULL accounts on it, and I wanted to moved one of the numbers onto my OnePlus13, which was ACTIVE on the Verizon Network for 8 months until I closed the account on that phone out 1 day prior. Seeing how I didn't want two numbers on my iPhone, I wanted to dedicate my OnePlus as my Workphone.....again-this device worked flawlessly on Verizon, both with physical an... read more

C2B Outdoor services's profile image
C2B Outdoor services 
4 months ago

Terrible experience. I spent over an hour trying to reach the store for a simple question. The AI kept redirecting me to the support center, and even they couldn’t get in touch with the store. I spoke with three different support reps at different times, and none of them could help. Completely frustrating and unacceptable. 

Malcolm Byrd's profile image
Malcolm Byrd 
4 months ago

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 4 star rating with 475 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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