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Verizon

4.0

About this business

Location details

28117 Telegraph Rd, Southfield, MI 48034, Southfield, MI, 48034, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
4.0477 reviews
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John Buja's profile image
John Buja 
2 weeks ago

Maz he was very helpful and very knowledgeable. One of the Better sales persons I’ve ever had. 

Jada Duncan's profile image
Jada Duncan 
3 weeks ago

I am writing to formally complain about a highly unprofessional and costly experience at one of your Verizon store locations, as well as the lack of follow-up from customer service. I came into the store with a completely broken phone and was told by a Verizon representative that I needed to pay the remaining balance on my device, after which I could trade it in and the cost of a new phone would be covered. Based on this information, I purchased an iPhone 17. I was explicitly told that if I did not like the phone, I could re... read more

Richard Lezell's profile image
Richard Lezell 
2 months ago

The Best 

Shantell Chan's profile image
Shantell Chan 
4 months ago

I did a phone upgrade through Apple in April. They had a promotion going that Apple gave the money for the trade in and Verizon would give promo credit monthly on the bill. It’s been 5 months many many hours on the phone between Verizon and Apple. When I say I’ve never had such horrible customer service in the many years we have been with Verizon. They would not help made many promises to make things right and never followed through. They would not help at all! I went to the store today defeated to show them the receipt I ha... read more

Theo Nicholaidis's profile image
Theo Nicholaidis 
4 months ago

Been coming to this location for years, since it's close to my office, and usually have a good experience until 9/22/25. I bought the iPhone 17 Pro Max, and it had 2 FULL accounts on it, and I wanted to moved one of the numbers onto my OnePlus13, which was ACTIVE on the Verizon Network for 8 months until I closed the account on that phone out 1 day prior. Seeing how I didn't want two numbers on my iPhone, I wanted to dedicate my OnePlus as my Workphone.....again-this device worked flawlessly on Verizon, both with physical an... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 4 star rating with 477 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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