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Verizon

3.8

About this business

Visit our store at Merrillville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

401 81st Ave, Merrillville, IN 46410, Merrillville, IN, 46410, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.8361 reviews
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Anthony Arvia's profile image
Anthony Arvia 
on Google
5 days ago

I have been a customer less than 2 months and already regretting my decision. I had a HORRIBLE CUSTOMER Service Experience. I recently Had an unexpected death in my family called them to authorize my wife on the account, silly of me to assume this would take 15 minutes. I needed time so I can deal with personal issues while coping with a tragedy due to the death in my family. A "Supervisor" Advised me she could not authorize my wife even after I verified my account with her. She was rude, unprofessional and seemed to have so... read more

Brandy A's profile image
Brandy A 
on Google
5 days ago

If I could less than 1 star I would. Customer Service Is Not A Priority!!!! 

Margielamadman's profile image
Margielamadman 
on Google
2 weeks ago

⭐⭐⭐⭐⭐ I usually don’t leave reviews, but I had to take a moment to write this because of how much Kiera helped me. From the very beginning, she treated me like more than just another customer walking through the door she actually listened to what I needed, asked the right questions, and made me feel comfortable the entire time. What stood out to me the most is that she wasn’t just trying to sell me something; she genuinely cared about making sure I walked away with the best plan and phone for my situation. She broke everythi... read more

Adam Schiff's profile image
Adam Schiff 
on Google
a month ago

Excellent customer service 

Joseph Perez's profile image
Joseph Perez 
on Google
a month ago

Terrible service 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.8 star rating with 361 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m.  

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