Verizon

Kim Olson 

on Google

a week ago

TERRIBLE EXPERIENCE. Needed new phone and VERY distraught over my phone losing most of my data from water damage. Isaac was rude and seemed bothered having to do his job. Told me he knew nothing about a trade in offer in any condition and 3 year price guarantee and charged me full price for a new phone adding extras to my bill. Told me to go to phone repair and get my phone fixed and come back for possible trade in credit of ½ the price. He sold me an OVER priced case and screen protector and not what I asked for, and I late... read more

Willie Stevens/Jones 

on Google

2 weeks ago

I like the Montgomery location on Orchard rd much better. 

Antoine Smith 

on Google

3 weeks ago

Terrible store with incompetent employees. Verizon as a whole is terrible. I came to the store day one to open a business account and was told by Omar that no manager was in to assist me and I will get a call never received a call so I came back today and was helped by Joe who then had a call in the back and I was told to call in fraud prevention they told me I was approved and could continue in store, I was then told he was still on a call and I should come back next day or he would call me when he was done. I sat in my car... read more

Esau Rodriguez 

on Google

4 weeks ago

The guy at the front check in was very cold, unhelpful, and stand-offish. Told me "yeah I don't know can't help you you're going to have to call customer service" when he couldn't be bothered to look up the appropriate trade in promotion I received online and tried cost me $300. Been a customer 9 years and for the first time I'm considering switching.