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Verizon

3.5

About this business

Location details

2730 US-34, Oswego, IL 60543, Oswego, IL, 60543, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.5307 reviews
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thrashgirl94's profile image
thrashgirl94 
2 weeks ago

Why have I been with this company for almost 20 years?!!! Well, apparently they don't know either. My current phone was supposed to be a trade-in for 800.00. I didn't even get the BEST Samsung on the market also. Well, as it turns out I've been OVERPAYING them every month for a phone that should have been free when I got it! Now, I'm in financial hardship...can't even get my car fixed or eat regularly because my job moved away and Verizon EXPECTS ME TO PAY NOW FOR THE THIRD TIME THIS MONTH, l had to borrow the money the seco... read more

Connor Baker's profile image
Connor Baker 
3 weeks ago

AVOID VERIZON AT ALL COSTS Shook hands on monthly bill after looking at all promotions - 6 months later I still have to call and fight corporate about it Sales rep (no longer works at sugar grove) added every "extra" possible to my plan after I specifically said no to them Screwed up the trade in promotion on my wifes phone and still doesnt seem to be right Didn't give me the phone I requested on the trade in and then took too long to rectify so now im stuck with a phone with the wrong storage amount Corporate manager told m... read more

Blue Thunder's profile image
Blue Thunder 
3 months ago

Christina was very helpful and pleasant to talk to definitely need to go. And visit this store 

Sarah's profile image
Sarah 
3 months ago

Best customer service! I was very happy with my experience switching my phone service over to Verizon in this store. Jakari was fantastic in helping me out with everything, he went above and beyond to help me out even staying past closing to ensure I was able to go home with my new phones that night. 

Marnie Brice's profile image
Marnie Brice 
4 months ago

Why does Verizon even bother with in person stores when the staff refuse to help you and direct you to call customer service instead 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 307 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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