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Verizon

3.7

About this business

Visit our store at Franklin for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options. 

Location details

3663 Towne Blvd, Franklin, OH 45005, Franklin, OH, 45005, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.7396 reviews
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Kim Rison's profile image
Kim Rison 
on Google
4 weeks ago

Just wanted to compliment Lauren at the Middletown store. We came in close to closing time and she was super helpful, knowledgeable and friendly. Thank you for that experience Lauren, it's rare. 

Brennon Wills's profile image
Brennon Wills 
on Google
a month ago

We had an absolutely exceptional experience at the Verizon store in Middletown! I believe Lauren was the associate who helped my wife and me, and she truly went above and beyond to make our visit smooth and enjoyable. From the moment we walked in, she greeted us with a warm smile and a willingness to assist. Not only was Lauren knowledgeable and professional, but she also made the entire process seamless and quick. We were in and out of the store much faster than expected, with all our needs taken care of. After switching fr... read more

Gerald Williams's profile image
Gerald Williams 
on Google
2 months ago

Corporate really needs to take a look into the practices at this location. Management sits in the office and doesn't interact with customers , associates rip the customers off, and act like they know it all. I purchased two phones and decided I did not want them within less than 24 hours. Paid $253.00 up front, took them back and they tried to get me to pay to take them back. Smart ass sales dude said he has all day he is here till 5:30 when I asked for details receipt. Don't waste your time at this location. Service is not ... read more

Allison Tschirhart's profile image
Allison Tschirhart 
on Google
3 months ago

Lovely store. A sales associate that helped was Lauren. Lovely personality. I’m wheelchair bound, Lauren made us fill right at home. Took care of our unusual situation. Will not go anywhere else to get new phones. Customer for life, thanks to Lauren. 

Craig Haskins's profile image
Craig Haskins 
on Google
5 months ago

Don’t answer phone or prepare orders timely or give updates 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 396 reviews. 

When is Verizon open?

Verizon is open now. It will close at 7:00 p.m.  

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