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Verizon

3.6

About this business

Location details

4932 SE 14th St, Des Moines, IA 50320, Des Moines, IA, 50320, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.6351 reviews
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Madison Conroy's profile image
Madison Conroy 
4 days ago

Great service great people extremely helpful 

Kara Schrader's profile image
Kara Schrader 
a week ago
Kellie's profile image
Kellie 
4 weeks ago

Upgraded my phone and there was a glitch when transferring information from the old phone to the new phone and it ended up being locked. The “ child” working that day refused to listen to me as to what the issue was. He continued to talk down to me with an arrogant attitude and told me since the phone was locked he couldn’t help me but if I came back in 6 hours he might be able to help. ( lock time was 6 hours). Had he not have been an arrogant annoyance with terrible customer service skills, I might have come back. I told h... read more

Brittany C's profile image
Brittany C 
a month ago

New employers do not receive sufficient training so they quote incorrect pricing and then don't honor the prices originally quoted. I got really taken advantage of and will never visit this store again due to their deceptive sales practices. 

Presley Thomas's profile image
Presley Thomas 
a month ago

Emily and Chad, I simply could never thank you both enough for the help and care you have shown my family in one of the worst years of our lives. I always used to put off fixing anything with our family phones because the havoc it caused going to Verizon. With your guidance, care and dedication to service, you not only successfully helped change something I couldn't fix for over 9 months on my deceased father's phone, but got my 90-year old grandparents new iPhones before their services stopped working. I can never thank you... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.6 star rating with 351 reviews. 

When is Verizon open?

Verizon is closed now. It will open tomorrow at 10:00 a.m. 

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