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Verizon
- Mobile Phones
- Westlake, OH
About this business
Location details
2207 Crocker Rd Ste B, Westlake, OH 44145, Westlake, OH, 44145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Best Verizon experience! We have been Verizon customers for over 20 years and dreaded having to switch to a new Unlimited plan. In the past the cost went up, they tried to selling things you didn't need or want and the staff were not helpful. Totally different experience today, Joseph at the Westgate store was very helpful, extremely knowledgeable and professional. He took his time to explain the different plans and phones and even made sure everything got transferred correctly and the phones were working properly when we le... read more
Horrible experience, during prime business hours. There was only one sales rep. on the floor who was with a customer dealing with phone connectivity issues, while multiple people waited much longer than times suggested by the door greeter. During the forty plus minutes that I was waiting, three manger type employees stood huddled in the corner. Finally, floor staff came to help me after six people were waiting behind me. I was treated very poorly, with extreme rudeness. He clearly didn’t want to help. Zero help with my issue... read more
Apparently at this location managers support their reps to commit fraud on customers accounts. Allura Talbot is responsible for changing customers email in order to have unrestricted access to a customers account which then the manager approved and proceeded to add two of the most expensive iphone 17 pros, with no trade in promotion, 70 $ insurance plan and hot spot with activation fees. DO NOT DO BUSINESS WITH THIS LOCATION.
Denzel was very helpful with upgrading my phone and the returns.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.4 star rating with 165 reviews.
When is Verizon open?
Verizon is open now. It will close at 8:00 p.m.
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