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Verizon

3.3

About this business

Location details

2207 Crocker Rd Ste B, Westlake, OH 44145, Westlake, OH, 44145, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.3175 reviews
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E Cruz's profile image
E Cruz 
a week ago

First time in this one very good people. The guy held me with all my needs good service. The problem is accounting they keep charging me laid.Feed that I all ready paid 2 months ago. 🤔 

Dane Ohly's profile image
Dane Ohly 
a week ago

Be careful when dealing with this store. If I could give them ZERO stars, I would. I’ve been a Verizon customer for 25 years and have used the Westlake location multiple times over the past few years to upgrade phones on our business account. Each time, we were told they were simply upgrading our existing lines and plans. What we later discovered is extremely concerning: instead of upgrading our current lines, they had been adding new phone lines to our account without clearly informing us. As a result, our account has grown... read more

Cliff Thompson's profile image
Cliff Thompson 
2 weeks ago

Dropped off the Verizon router. The support people were very friendly and napped the process go quickly. 

CP Group's profile image
CP Group 
4 weeks ago

Place is awful. Changed my plan they can't even understand the questions I'm asking and claiming I didn't buy my phone here when I have the bag and recipet from a week ago lol. Literally other people here next to me with the same problems upset. 

Dane Ohly's profile image
Dane Ohly 
a month ago

Be very aware when dealing with these local Verizon stores. We had 4 lines on a business account. We needed to upgrade our phones, so over the past 4 years we’ve been occasionally stopping in to upgrade our phones individually. Apparently, every time they upgraded our phones they added additional lines and charged us for phones we never received. We are now stuck paying for 3 additional phone they we do not have and never left the store with. Very disappointed in the scam that’s being run. After 25 years of being a customer,... read more

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.3 star rating with 175 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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