Verizon's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Verizon

3.7

About this business

Location details

8046 Providence Rd B, Charlotte, NC 28277, Charlotte, NC, 28277, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.7249 reviews
Select a rating
AHumblBard's profile image
AHumblBard 
a week ago

Despite calling beforehand and then saying it wouldn’t be a problem for me to give them a phone to trade in employees locked the door in my face before close and refused to open it up again. 

Don Klinger's profile image
Don Klinger 
3 weeks ago

Ashton, Curtis and TJ were awesome today. They worked persistently with numerous members of the Verizon fraud team to restore our cellular service and access. It would have taken us days and hours of phone calls to resolve this without them. Highly recommend these guys for all of your Verizon needs - we are so thankful for them. It's further than other Verizon stores for me and I am not an Arboretum fan, but I'll be returning here for all of my future Verizon business. Thank you Thank you Thank you 

Jack McDowell's profile image
Jack McDowell 
3 weeks ago

Gave me the wrong product and tried to charge a 50 dollar restocking fee when I tried to exchange it. 

Robert Lanning's profile image
Robert Lanning 
4 weeks ago

We upgraded to a new phone last week and our new phone journey was made so much easier and more enjoyable thanks to Erik, who really cared about our customer experience. He worked to help in every way and he was happy to answer all our questions. Erik, thanks for making this an easy process!! 

Funky Bop's profile image
Funky Bop 
a month ago

Eric did amazing in resolving an impossible task that customer service has been putting me through. Just when I was about to give up… the team here pulled through for me! I will only go to this store for any business from now on. 🥳🎉👏 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.7 star rating with 249 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com