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Verizon

3.5

About this business

Location details

1910 Walnut St, Cary, NC 27518, Cary, NC, 27518, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.5626 reviews
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Michelle Pernell's profile image
Michelle Pernell 
a week ago
Cary Trails's profile image
Cary Trails 
2 weeks ago

After over 20 years of being a Verizon Customer, THE WORST EVER EXPERIENCE. First they wasted my time for over 2 hours claiming they could not do a simple transaction, and kicked me out, made me call customer service. I spoke with 2 customer service reps (with total over 12 years experience in the retail stores) who said they can most definitely do the transaction. I returned to the store and the manager ignored me while she did nothing but walk around and browse her personal cell phone, making me wait needlessly. Finally sp... read more

Katharine Raab's profile image
Katharine Raab 
a month ago

Stacie and Assistant Manager Briana went truly above and beyond in helping my husband and me with an issue involving my iPhone. From the moment we walked in, they listened patiently, took the time to clearly explain all of our options, and made sure we felt understood and supported every step of the way. We’re currently going through a difficult time, and my phone breaking felt like the last straw. But their kindness, empathy, and generosity completely turned our day around. They brought genuine care, patience, and even laug... read more

Patric Magliocco's profile image
Patric Magliocco 
a month ago

Terrible customer service. 

joseph gabriel's profile image
joseph gabriel 
a month ago

Stacie was Phenomenal and amazing quick with my wife and I we were very Happy. She was amazing knowledgeable and we weren’t in there for only 10 min ordering the new iPhone. 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 626 reviews. 

When is Verizon open?

Verizon is closed now. It will open at 10:00 a.m. 

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