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Verizon

3.5

About this business

Location details

1910 Walnut St, Cary, NC 27518, Cary, NC, 27518, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.5640 reviews
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Brittany Baez's profile image
Brittany Baez 
3 days ago

I had a good experience. You can walk in but it's pretty busy so you may want to make an appointment. Even with a walk in, I got helped pretty quick. Staff is knowledgeable, helpful, and friendly. 

Phyllis Secan's profile image
Phyllis Secan 
2 weeks ago

After being with T-Mobile for 29 years and very satisfied I went into Verizon to see what they had to offer. The manager was great but I m going to try hard to go back to T-.Mobile. WHAT A MISTAKE. My husband and I are retired and was assured it would not cost me more than I was paying. We traveled out of the U.S. this past month and was told that all calls and texts were $.20 a minute just like T-mobile. I just got my bill and almost fainted. It is usually $125. and it was over $265.00!!! This is totally unacceptable to be ... read more

Debbie Liang's profile image
Debbie Liang 
a month ago

If I could give negative stars I would. Made an appointment and took time out of my workday. Arrived, wasn't even checked in. I asked for their help to transfer phone information from my broken phone to another phone. Was told per policy they weren't allowed to walk me through the steps and to call Verizon technical support instead. I don't understand why physical Verizon customer representatives exist when they can't even help customers with their problems. I am so angry and frustrated with this store and the nonexistent cu... read more

Travis Smith's profile image
Travis Smith 
a month ago

Terrible service, I arrived on December 17, 2025 at 6:42 and they wouldn’t let me check in and the lady said they didn’t have time to sale me a phone and add it to the account before they close at 7pm. I was ready to buy the phone directly and spend 2,000$ but was turned away after driving an hour since I don’t live close. I wouldn’t recommend this place to anyone!! Go somewhere that cares about the customer experience. 

Nicholas Whitehurst's profile image
Nicholas Whitehurst 
a month ago

Willy didn’t play around. Got me in and out in less than 30 minutes would buy from him again 

Frequently asked questions about Verizon

How is Verizon rated?

Verizon has a 3.5 star rating with 640 reviews. 

When is Verizon open?

Verizon is open now. It will close at 8:00 p.m. 

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