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Verizon
- Mobile Phones
- Plattsburgh, NY
About this business
Location details
130 Consumer Square, Plattsburgh, NY 12901, Plattsburgh, NY, 12901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Excellent customer service! Dell, Derek, and their manager and staff are all just so AWESOME. On point. Hit a bump in road for our scheduled home install and they worked to fix the problem. Install completed in less than 48 hours. Been a Verizon customer a LONG time and this is by far the BEST customer service I have ever experienced with Verizon! Every Verizon store should provide service Iike this.
My husband and I switched to Verizon on Saturday 8/30/25. Emily helped us. This young lady worked tirelessly on our 2 new phones to get them set up and activated What we didn't know is that Verizon was down. I believe Emily manager came over to her about 5:30 and showed her something on her phone. Poor Emily had no clue that it was a full Verizon shutdown. She handled it with the grace of a true professional. What a great person they have there.
Rude, incompetent, and dishonast.
Calls go to a call center so I can't talk directly to someone in the Plattsburgh store. That makes it hard to do business locally with Verizon.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.7 star rating with 219 reviews.
When is Verizon open?
Verizon is closed now. It will open at 9:00 a.m.
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