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Verizon
- Mobile Phones
- Stafford, VA
About this business
Location details
100 Prosperity Ln, Stafford, VA 22556, Stafford, VA, 22556, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
My phone went to pixels and Brandon was able to help me out and get a new iPhone Air. The whole staff was friendly and compared to other Verizon locations I've been to in Texas, they actually got my discounts I didn't even know I qualified for. Definitely coming back here again.
I had a bad experience at this store, I stopped by to open 4 lines and transferred the numbers from T-mobile. They had to order the phones which arrived 2 days later, when I came back to the store to activate them, I saw that there was a fifth line on my account, I asked the Verizon employee and he told me he added it to establish the account and that all will be removed. Now I'm being charged for $143.19 for that non-existing line, stopped by multiple times and was told the manager approved the removal of the charges and it... read more
Kyle was great! I went into the store to purchase a Zagg screen protector only to come back the next day to ask for assistance with getting it installed. He was working the next day and graciously agreed to install the protector for me. Outstanding customer service here !!!
Staff is very patient & informative!
VERY RUDE!!!! My elder mother went in to upgrade her phone and they made her feel like she was incompetent. Do NOT go here if you are not a 'hipster' or a GEN-Z aged person. 10 out of 10 would NOT recommend. She did not catch their names, otherwise i'd be writing a formal complaint. Do better, you work in customer service. We are the reason you have a job!!!!
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.8 star rating with 189 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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