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Verizon
- Mobile Phones
- Sioux Falls, SD
About this business
Location details
2000 W 41st St, Sioux Falls, SD 57105, Sioux Falls, SD, 57105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Horrible service. Came in an hour and 20 minutes before closing, signed in stood there for 30 minutes before the "manager" named "jesse" told us he would not help us, Because it takes too long to do any upgrades. And apparently doesn't want to work past closing time... he seemed very lazy. Called and made formal complaint with Verizon customer service, then drove down the road to another store at the mall and were welcomed in and helped immediately. Skip this store at all costs...
Worst customer service they make it super hard to give them back their own equipment. They send you to collections way before the date that they tell you and then you have to take rental equipment to a certain store or else they can’t give you a receipt for it make that make sense.
Don’t bother. Nobody will help you unless you are buying 5 new phones with a post pay plan at $400 a month. 6 employees were sitting at a table, one other customer in the store, but we still had to check in and wait. Verizon shouldn’t sell prepay if the only support they offer for it is to buy a new phone when the plan isn’t working. Unbelievable a business can operate like this in 2026.
Got new phone quickly. Great service
The Verizon Agent in chat is refusing to help me with my internet issue after they told me my Internet Service was hacked. Verizon told me I was a victim of unauthorized MAC Bridging and IP Address Hijacking. All of my search results are coming back to the hackers location at El Prado Estates RV Park in Yuma, AZ. Verizon will not cooperate with Law Enforcement to stop the person hacking Verizon customers.
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.8 star rating with 509 reviews.
When is Verizon open?
Verizon is closed now. It will open at 9:00 a.m.
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