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Verizon
- Mobile Phones
- Wilmington, NC
About this business
Location details
318 College Rd, Wilmington, NC 28403, Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
I've had to come to this particular store a total of 4 times for different reasons, but always at the behest of a customer service representative that told me THIS was the only location that could do what I needed. All 4 times, they've never completed a single thing I needed done. Their is so much garbage red tape that makes no sense, it makes them completely useless and irrelevant. Don't go here if you actually want to get anything done.
Lu was a great help in rescuing me at the kiosk. Helped with a smile and nice pleasantly. I appreciated her great service.
As a healthcare worker, my time is limited, I ordered a phone online for in store pickup since ill be traveling and my current iPhone keeps freezing and I need a phone to check on my kids. I ordered a phone that was in stock which I also called to make sure it was, and I was told to come pick it up, I had a long shift and I was told it was ok to pick it up next day. I get there and the phone is no longer available, I was told that the walk-in customers get priority and now my device is no longer available. I know ill get a r... read more
Verizon needs to recognize Lu at the store at 318 S. College Road in Wilmington, NC for exceptional service. We had issues with the last of 4 phone transfers. She quickly assessed the issue and efficiently solved the issue. Give her a bonus Verizon! Lu ROCKS!
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.8 star rating with 466 reviews.
When is Verizon open?
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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