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5032 Almaden Expy, San Jose, CA 95118, San Jose, CA, 95118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
BEWARE. We exchanged years of service and 4 phones to switch from T-Mobile to Verizon. As expected, they conducted everything under the policy “if you can’t convince em, confuse em.” I refused to succumb, and after 4 hours of demanding clarity, we walked out with 4 new phones. One of the agreements was that they pay off an old phone by giving us a $300 rebate. THAT HAS TURNED OUT TO BE A BOLD FACED LIE! No matter who I called or what I did the rebate never showed up. Verizon hands you off to a third party and washes their ha... read more
Worst service in south san jose. Charge you for services you canceled. No customer service.
Eduardo Gonzalez at the Verizon store was fantastic! He set up my new phone seamlessly, transferred all my apps, and made sure everything was working perfectly. He took the time to explain everything clearly and was incredibly knowledgeable and friendly. Great customer service—highly recommend this store.
Verizon has a 3.7 star rating with 226 reviews.
Verizon is closed now. It will open tomorrow at 10:00 a.m.
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