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Verizon
- Mobile Phones
- San Jose, CA
About this business
Visit our store at San Jose for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Location details
1150 S King Rd #10, San Jose, CA 95122, San Jose, CA, 95122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
My daughter went to get an upgrade on my account since she is authorized on my account. She thought everything was fine and they told her that her phone would be shipped to the store and they would let her know when it would be ready for pickup. But the employee that put the address in didn't put the store address. The employee messed up the address so the phone was sent back to sender. They told her that she can come back in after the confirmation of return to sender was completed and do the process all over again. This is ... read more
Shockingly poor service. I am struggling to connect with an honest agent by phone about allegedly not paying my final bill--I paid it years ago! Illegally, they have re-reported me to the credit bureaus w/o 30 days' pause AFTER I mailed them a request for debt verification. AND I have the USPS tracking evidence that they received my written request for verification. 1) two weeks ago, I spoke w/ 2 agents who refused to provide debt verification unless I gave them my credit card number. 2) I spoke to 3 agents plus a supervisor... read more
I need to return wifi and they have not processed (business acct); told me to go back to the store where I bought without any checking
I walked into this Verizon store and waited about three minutes before being acknowledged and placed on a waitlist. Shortly after, a female employee assisted me, but I didn’t catch her name. I came in to upgrade my phone line, but since I’m not the account manager, I needed help getting authorization from my family member, who is the account owner. My family member wasn’t sure how to grant me access, which is why I went in for assistance. I asked the employee if she could help guide me through the process or even call my fam... read more
Fixed my issue that no other Verizon location has been able to fix and they solved it so quickly
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.3 star rating with 160 reviews.
When is Verizon open?
Verizon is closed now. It will open at 10:00 a.m.
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