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Verizon
- Mobile Phones
- San Jose, CA
About this business
Location details
1150 S King Rd #10, San Jose, CA 95122, San Jose, CA, 95122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Danny and Yaritza the manager were super helpful. Fast and efficient, made it super easy.
Very poor customer service. The employee have bad attitude. Would Not recommend anybody come here.
This is by far my favorite Verizon store. The store manager Jaime is awesome. I have followed him from the Blossom Hill store and now he is here for the last few years. When he isn’t in his assistant manager Yaritza helps me and she is great as well. They really treat customers great here and help me with all my wireless needs. Please come to this store if you want the best service, they are busier but that’s for a reason.
I bought a Pixel phone around March 31, 2025 at a promotional price. The managers took in my iPhone (it was also at a promotional trade-in value of $1,000). They made me pay the difference (taxes and fees). The bills have been wrong all this time. I still have the conversation record showing they stopped responding. I had to call Verizon (by myself because I couldn't get a hold of the 2 managers Jaime and Yaritza) many times to verify that Verizon received the iPhone, to fix the promised credits and apply the trade in amount... read more
Nothing again this store. Staffs were great. It’s just Verizon won’t honor my promotion that i was supposed to get in October which my phone ended up wasn’t delivered due to dumb signature system. They won’t honor the upgrade options without trading in which i was supposed to get initially. Been a customer for 10+ year but still frustrating about how their system work sometimes… Completely waste of time, effort, appointment with a store associate that cannot help with my issues. Beside the credit that I got for my account (t... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.3 star rating with 177 reviews.
When is Verizon open?
Verizon is open now. It will close at 9:00 p.m.
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