Verizon

Val Foster 

on Google

a month ago

Came to this Verizon today to simply order a new phone. Was told that the wait time was about a half an hour. Almost two hours later, we were finally helped. There were at times six reps helping people, but then three would hide in the back after helping someone causing the extended wait times. The assistant manager was rude when we simply asked where we were in the queue. The individual reps were nice enough. This is an example of bad leadership. We've been loyal Verizon customers for over 20 years, but loyalty can be fluid... read more

Patti Constanti 

on Google

2 months ago

Went in to discuss phone issue and our plan. Fred provided excellent service on each. Couldn't be happier with this experience. He explained everything in detail and saved us money. 

Shabo Dinn 

on Google

3 months ago

Brian was my rep during a recent visit to Verizon at the 1979 Beltline location, and I can’t say enough good things about the experience. He was patient, helpful, and kind. He patiently took the time to listen, answer all of my questions, and walk me through my options without ever making me feel rushed or pressured. What really stood out was his genuine care and commitment to excellent customer service—something that can be rare these days. 

Cole Rumford 

on Google

4 months ago

My mom and I worked with Blare to upgrade our phones to the latest models. It was a wonderful experience, Blare did a great job of helping us understand the features of our new devices as well as throughly explaining the transactional side of the visit. Aside from being a wonderful person to work with, it was great to chat together as we waited on the phones to be setup.