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8988 S Broadway Ave Ste 110, Tyler, TX 75703, Tyler, TX, 75703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
My fiancé and I came in twice this week and all of the staff were wonderful. Excellent customer service and professional, gave us an all around great experience and helped us get new phones. Special shout-out to Jonathan Cook and Hugo Lopez, their manager Gretel should give them a raise!
Shout out to Hugo! He did a fantastic job helping with our accounts and getting us the best deal possible! He was very kind and respectful. We greatly appreciate Hugo.
I had an amazing experience with Mercedes at Verizon! She was incredibly helpful, patient, and knowledgeable. She went above and beyond to make sure I understood everything and got exactly what I needed. Her customer service was outstanding — she made the whole process quick, easy, and stress-free.
I'm disgusted by the behavior of the management at this location. The manager, I believe his name was Caden, helped my parents and was incredibly rude to them. They are older, one of them just got out of the hospital and couldn't remember how to describe the issues with their phones in that instant. Rather than treating them with any shred of dignity, or the obvious, being patient, Caden, made fun of the fact that they couldn't describe in the moment what they needed help with. They were eventually able to get the help that ... read more
Very unprofessional, only good thing was the the rep who assisted me was very nice and kind, I believe his name was axel, very great guy, the manager gretel was very rude, was not helpful at all. Basically didn’t seem eager to help me so I made the switch. Not very satisfied
Verizon has a 4 star rating with 209 reviews.
Verizon is closed now. It will open at 9:00 a.m.
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